IP OFFICE CALL REPORTS

[makemetrend]

Is there a way to find a call reports with authcode even if we are not using CDR? Or it really needs a cdr or 3rd party software to generate reports like this?

 

[derfloh]

Auth code is only in SMDR records available. You need some kind of TCP Server to receive the records from IPO. I.e.

https://davehope.co.uk/projects/smdr-receiver/

IP Office remote service

https://www.fwilke.com/home

Fixed price SIP trunk configuration:

https://www.fwilke.com/en/ip-office-sip-trunk-en/

CLI based cale blocking:

https://blog.fwilke.com/ip-office-block-calls-from-specific-cli/

SCN fallback over PSTN:

https://blog.fwilke.com/ip-office-scn-fallback/

 

[makemetrend]

Hi derfloh, therefore i really need smdr for the reports.

How about call reports only? Can IPO generate a report itself? Like a historical report?

Thank you!

 

[ipohead]

We don't use authcode here but I can confirm that derfloh's suggestion will report these.

Here's the full list

Call Start Connected Time Ring Time Caller Direction Called Number Dialled Number Account Is Internal Call ID Continuation Party1Device Party1Name Party2Device Party2Name Hold Time Park Time Auth Valid Auth Code User Charged Call Charge Currency Account at Last User Change Call Units Units at Last User Change Cost per Unit Mark Up External Targeting Cause External Targeter Id External Targeted Number

The IPO just outputs the data but you need third party software to report it.

 

[nLeo]

otherwise get xima software. also called Avaya ACR