ip office alog trunks

[jayuk2000]

When alog trunks are on the system and a customer rings one of the numbers it takes 3 rings before any of the phones ring in the office. I have tryed to set the timers but this has not done anything to help.

 

[pabell]

*Make sure you are set for loop or ground start
and not loop clid or ground start clid ....

*caller id will waits a ring or 2 to process
the caller id information .....we had the same
issue on all our trunks as it defaults to
loop clid ...the outside party would hear 2 rings
before our sets would ring ......change them all to
just Loop and it worked fine


Pabell

 

[wyi]

Thank you Pabell, It's a good advise. the problem also confused me long time.

 

[jayuk2000]

Thanks for that i will try it on the test kit.

 

[zambini]

Yes, this does work, but what if you still want to obtain and process Caller ID information?

I guess its one or the other?

Thanks

 

[IPGuru]

CLI is delevered between the 1st & 2nd ring burst, You cannot proccess it untill it has been recieved hence the delay, which is wors if the callis then being passed to a pot with cli enabled (another 2 rings to send to phone)