EAdams2009
IS-IT--Management
I need to bounce off a idea for a cover path I am going to make for a ext. They want the ext to ring 3 times, go to group 1 and ring 3 times, group 2 and ring 3 times and back to vmail on the ext. Can I do this by...
Ext has vmail set on it, Telephony no answer time 15secs and fwd on no answer to group 1. Group 1 has a no answer of 15 secs and no vmail set and Overflows to group 2 in 15secs. Group 2 has vmail turned on and 15secs on vmail access time. Does this seem correct? Ive done it with 1 group after the ext but not 2.
thanks all,
- Eric
Ext has vmail set on it, Telephony no answer time 15secs and fwd on no answer to group 1. Group 1 has a no answer of 15 secs and no vmail set and Overflows to group 2 in 15secs. Group 2 has vmail turned on and 15secs on vmail access time. Does this seem correct? Ive done it with 1 group after the ext but not 2.
thanks all,
- Eric