IP Office 500 and XO SIP line 3

[Mortigan]

Hey guys,

I'm trying to add an XO SIP line into my system but I'm unable to get the line working. I can't seem to make or receive calls with the current setup. I'm running IPO 4.2(17) and Manager 6.2(17). I'm going to attach a trace from a outgoing call attempt, maybe someone here can see something that can point me in the right direction:

********************************************************

455312mS PRN: jfegley: DSS Appearance Key Pressed 0
455312mS CMCallEvt: 0.1014.0 -1 BaseEP: NEW CMEndpoint f53c0bf0 TOTAL NOW=1 CALL_LIST=0
455313mS PRN: Created MH f53c0ae4 parent 270.1014.0 -1 jfegley.-1
455313mS CMCallEvt: CREATE CALL:4 (f53c01d0)
455313mS CMCallEvt: 0.1015.0 -1 BaseEP: NEW CMEndpoint f53bf1ec TOTAL NOW=2 CALL_LIST=0
455314mS CMExtnEvt: jfegley: CMExtnHandler::SetCurrent( id: 0->1014 )
455316mS CMExtnRx: v=8001, p1=0
CMSetup
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[8001] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110) jfegley
IE CMIECallingPartyKName (226) Joseph Fegley
IE CMIEFastStartInfoData (6)
455317mS CMCallEvt: 270.1014.0 4 jfegley.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
455317mS CMExtnEvt: v=12 State, new=Connected old=Idle,0,0,jfegley
455318mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=8001 dir=out complete=0 ses=0
455318mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
455318mS CMCallEvt: 270.1014.0 4 jfegley.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
455319mS CMExtnEvt: v=12 State, new=Dialling old=Connected,0,0,jfegley
455321mS CMExtnTx: v=8001, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
IE CMIEFastStartInfoData (6)
Timed: 20/10/09 18:30
455321mS CMExtnTx: v=8001, p1=8019
CMFacility
Line: type=IPLine 250 Call: lid=270 id=12 in=1
IE CMIEFastStartInfoData (6)
455321mS CMExtnTx: v=8001, p1=0
CMSetupAck
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Timed: 20/10/09 18:30
455323mS CD: CALL: 270.1014.0 BState=Idle Cut=1 Music=3.0 Aend="jfegley(8001)" (0.0) Bend="" [] (0.0) CalledNum= () CallingNum=8001 (jfegley) Internal=1 Time=10 AState=DialInitiated
455324mS CMMap: PCG::AddToneGenerator g D1[1] append pcp[163]b0r1 (total 1)
455324mS CMMap: a=0.0 b=0.0 pcp[162]b0r1 RTPD1
455512mS RES: Tue 20/10/2009 18:30:50 FreeMem=72607720(1) CMMsg=6 (7) Buff=200 967 1000 7414 5 Links=17927
455512mS RES2: RTEngine=0, CMRTEngine=0, Timer=70, Poll=0, Ready=0, CMReady=0, CMQueue=0, VPNNQueue=0
455887mS PRN: 8001: Digit Pressed 6
455887mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[6] Type=Default (100) Reason=CMDRdirect Keypad[6]
455887mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
455887mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=6 sub= calling=8001 dir=out complete=0 ses=0
455888mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=6 type=100 depth=1 nobar=1 setorig=1 ses=0
455889mS CMMap: a=0.0 b=0.0 pcp[162]b0r1 RTPD0
456094mS PRN: 8001: Digit Pressed 4
456094mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[4] Type=Default (100) Reason=CMDRdirect Keypad[4]
456095mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
456095mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=64 sub= calling=8001 dir=out complete=0 ses=0
456095mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=64 type=100 depth=1 nobar=1 setorig=1 ses=0
456236mS PRN: 8001: Digit Pressed 0
456236mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[0] Type=Default (100) Reason=CMDRdirect Keypad[0]
456236mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
456237mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=640 sub= calling=8001 dir=out complete=0 ses=0
456237mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=640 type=100 depth=1 nobar=1 setorig=1 ses=0
456377mS PRN: 8001: Digit Pressed 7
456377mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[7] Type=Default (100) Reason=CMDRdirect Keypad[7]
456377mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
456378mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=6407 sub= calling=8001 dir=out complete=0 ses=0
456378mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=6407 type=100 depth=1 nobar=1 setorig=1 ses=0
456518mS PRN: 8001: Digit Pressed 5
456518mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[5] Type=Default (100) Reason=CMDRdirect Keypad[5]
456518mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
456519mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=64075 sub= calling=8001 dir=out complete=0 ses=0
456519mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=64075 type=100 depth=1 nobar=1 setorig=1 ses=0
456659mS PRN: 8001: Digit Pressed 1
456659mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[1] Type=Default (100) Reason=CMDRdirect Keypad[1]
456659mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
456660mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=640751 sub= calling=8001 dir=out complete=0 ses=0
456660mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=640751 type=100 depth=1 nobar=1 setorig=1 ses=0
456800mS PRN: 8001: Digit Pressed 7
456800mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[7] Type=Default (100) Reason=CMDRdirect Keypad[7]
456800mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
456801mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=6407517 sub= calling=8001 dir=out complete=0 ses=0
456801mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=6407517 type=100 depth=1 nobar=1 setorig=1 ses=0
456941mS PRN: 8001: Digit Pressed 4
456941mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[4] Type=Default (100) Reason=CMDRdirect Keypad[4]
456941mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
456942mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=64075174 sub= calling=8001 dir=out complete=0 ses=0
456942mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=64075174 type=100 depth=1 nobar=1 setorig=1 ses=0
457082mS PRN: 8001: Digit Pressed 7
457082mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[7] Type=Default (100) Reason=CMDRdirect Keypad[7]
457083mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
457083mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=640751747 sub= calling=8001 dir=out complete=0 ses=0
457083mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=640751747 type=100 depth=1 nobar=1 setorig=1 ses=0
457223mS PRN: 8001: Digit Pressed 2
457223mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[2] Type=Default (100) Reason=CMDRdirect Keypad[2]
457223mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
457224mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=6407517472 sub= calling=8001 dir=out complete=0 ses=0
457224mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=6407517472 type=100 depth=1 nobar=1 setorig=1 ses=0
457364mS PRN: 8001: Digit Pressed 4
457364mS CMExtnRx: v=8001, p1=0
CMInformation
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[4] Type=Default (100) Reason=CMDRdirect Keypad[4]
457364mS CMTARGET: 270.1014.0 4 jfegley.0: Setting Hard Timer 4000
457365mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=64075174724 sub= calling=8001 dir=out complete=0 ses=0
457365mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=64075174724 type=100 depth=1 nobar=1 setorig=1 ses=0
461364mS CMTARGET: 270.1014.0 4 jfegley.0: TimerExpired cause=CMTCDelayedProcessing
461364mS CMTARGET: 270.1014.0 4 jfegley.0: LOOKUP CALL ROUTE: type=100 called_party=64075174724 sub= calling=8001 dir=out complete=1 ses=0
461364mS CMTARGET: 270.1014.0 4 jfegley.0: ADD TARGET (N): number=64075174724 type=100 depth=1 nobar=1 setorig=1 ses=0
461365mS CMTARGET: 270.1014.0 4 jfegley.0: SYS SC: 64075174724 3 4075174724 sc=type=Dial code=6N;, num=N"@207.155.153.33" callinfop->sending_complete=1 secondary_dialtone=
461365mS CMARS: FindActiveARSByGroupID GroupID=1 - Not Found
461365mS CMLRQ: FindActiveLRQByGroupID GroupID=1 - Not Found
461365mS CMTARGET: Group Id: 1 has NOT been found in Line: 1
461366mS CMCallEvt: 0.1016.0 -1 BaseEP: NEW CMEndpoint f53b2da0 TOTAL NOW=3 CALL_LIST=1
461366mS PRN: Created MH f53b1f18 parent 0.1016.0 -1 SIPTrunk Endpoint
461367mS CMTARGET: DIAL LINE: 4 GROUP = 1 SUCCESS = f53b2da0
461367mS CMTARGET: 270.1014.0 4 jfegley.0: INITIAL TARGETING SUCCEEDED
461368mS CMTARGET: 270.1014.0 4 jfegley.0: GetNoAnswerTimer:20
461368mS CMCallEvt: 270.1014.0 4 jfegley.0: StateChange: END=A CMCSDialling->CMCSDialled
461368mS CMExtnEvt: v=12 State, new=Proceeding old=Dialling,0,0,jfegley
461368mS CMExtnTx: v=8001, p1=0
CMProceeding
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Timed: 20/10/09 18:30
461370mS CMCallEvt: 0.1015.0 4 TargetingEP: StateChange: END=B CMCSIdle->CMCSOffering
461370mS CMCallEvt: 2.1016.0 4 SIPTrunk Endpoint: StateChange: END=T CMCSIdle->CMCSOffering
461372mS CMLineTx: v=0
CMSetup
Line: type=IPLine 2 Call: lid=2 id=1016 in=0
Called[4075174724@207.155.153.33] Type=Unknown (0) Reason=CMDRdirect SndComp Calling[8001] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ULaw
IE CMIECallingPartyName (110) jfegley
IE CMIECallingPartyKName (226) Joseph Fegley
IE CMIEMohSourceId (247) MOH Source = 255
IE CMIERespondingPartyName (228) jfegley
IE CMIERespondingPartyKName (229) Joseph Fegley
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=8001
IE CMIEDeviceDetail (231) LOCALE=enu HW=8 VER=4 class=CMDeviceH323Phone type=38 number=8019 channel=0 rx_gain=32 tx_gain=32 ep_callid=1014 ipaddr=192.168.2.230 apps=0
IE CMIEFastStartInfoData (6)
Display [jfegley>4075174724]
Timed: 20/10/09 18:30
Locale: enu
461374mS SIP Tx: UDP 65.44.239.10:5060 -> 65.44.239.9:5060
INVITE sip:4075174724@207.155.153.33 SIP/2.0
Via: SIP/2.0/UDP 65.44.239.10:5060;rport;branch=z9hG4bK305813f736d9e9f0a4a789f3aefdd9c2
From: "3212813533" <sip:3212813533@65.44.239.10>;tag=837baad927ab1f23
To: <sip:4075174724@207.155.153.33>
Call-ID: 3fb8653d8c0a5ab89d7b7257b18c151f@65.44.239.10
CSeq: 1135342498 INVITE
Contact: "3212813533" <sip:3212813533@65.44.239.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO
Content-Type: application/sdp
Content-Length: 276

v=0
o=UserA 629429696 1154567959 IN IP4 65.44.239.10
s=Session SDP
c=IN IP4 65.44.239.10
t=0 0
m=audio 49154 RTP/AVP 18 0 8 101
a=rtpmap:18 G729/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=fmtp:18 annexb = no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
461375mS CD: CALL: 270.1014.0 BState=Idle Cut=1 Music=0.0 Aend="jfegley(8001)" (0.0) Bend="Line 2" [Line 2] (0.0) CalledNum=64075174724 () CallingNum=8001 (jfegley) Internal=0 Time=6062 AState=Dialled
461512mS RES: Tue 20/10/2009 18:30:56 FreeMem=72570952(1) CMMsg=6 (7) Buff=200 965 1000 7414 5 Links=17875
461512mS RES2: RTEngine=0, CMRTEngine=0, Timer=72, Poll=0, Ready=0, CMReady=0, CMQueue=0, VPNNQueue=0
463374mS SIP Tx: UDP 65.44.239.10:5060 -> 65.44.239.9:5060
INVITE sip:4075174724@207.155.153.33 SIP/2.0
Via: SIP/2.0/UDP 65.44.239.10:5060;rport;branch=z9hG4bK305813f736d9e9f0a4a789f3aefdd9c2
From: "3212813533" <sip:3212813533@65.44.239.10>;tag=837baad927ab1f23
To: <sip:4075174724@207.155.153.33>
Call-ID: 3fb8653d8c0a5ab89d7b7257b18c151f@65.44.239.10
CSeq: 1135342498 INVITE
Contact: "3212813533" <sip:3212813533@65.44.239.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO
Content-Type: application/sdp
Content-Length: 276

v=0
o=UserA 629429696 1154567959 IN IP4 65.44.239.10
s=Session SDP
c=IN IP4 65.44.239.10
t=0 0
m=audio 49154 RTP/AVP 18 0 8 101
a=rtpmap:18 G729/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=fmtp:18 annexb = no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
466374mS CMCallEvt: 0.1015.0 4 TargetingEP: RequestEnd 2.1016.0 4 SIPTrunk Endpoint
466374mS CMTARGET: 270.1014.0 4 jfegley.0: CancelTimer CMTCNoAnswerTimeout
466374mS CMCallEvt: 0.1015.0 -1 BaseEP: DELETE CMEndpoint f53bf1ec TOTAL NOW=2 CALL_LIST=1
466375mS CMCallEvt: 2.1016.0 4 SIPTrunk Endpoint: StateChange: END=B CMCSOffering->CMCSCompleted
466376mS CMExtnTx: v=8001, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
IE CMIEFastStartInfoData (6)
Timed: 20/10/09 18:31
466376mS CMExtnTx: v=8001, p1=8019
CMFacility
Line: type=IPLine 250 Call: lid=270 id=12 in=1
IE CMIEFastStartInfoData (6)
466377mS CMLOGGING: CALL:2009/10/2018:30,00:00:00,000,8001,O,4075174724@207.155.153.33,64075174724,jfegley,,,0,,""n/a,0
466378mS CD: CALL: 270.1014.0 BState=Disconnecting Cut=1 Music=0.0 Aend="jfegley(8001)" (0.0) Bend="Line 2" [Line 2] (0.0) CalledNum=4075174724@207.155.153.33 () CallingNum=8001 (jfegley) Internal=0 Time=11065 AState=Dialled
466378mS CD: CALL: 270.1014.0 Deleted
466379mS CMExtnEvt: jfegley: CALL LOST (CMCauseNormal)
466379mS CMExtnEvt: jfegley: Extn(8001) Calling Party Number(8001) Type(CMNTypeInternal)
466380mS CMCallEvt: 270.1014.0 -1 jfegley.0: StateChange: END=X CMCSDialled->CMCSCompleted
466380mS CMExtnEvt: v=12 State, new=PortRecoverDelay old=Proceeding,0,0,jfegley
466380mS CMExtnTx: v=8001, p1=0
CMReleaseComp
Line: type=IPLine 250 Call: lid=270 id=1014 in=0
Called[64075174724] Type=Default (100) Reason=CMDRdirect Calling[8001] Type=Internal Plan=Default
Cause=16, Normal call clearing
Timed: 20/10/09 18:31
466380mS CMExtnTx: v=8001, p1=8019
CMFacility
Line: type=IPLine 250 Call: lid=270 id=12 in=1
IE CMIEFastStartInfoData (6)
466381mS CMExtnEvt: jfegley: CMExtnHandler::SetCurrent( id: 1014->0 )
466381mS CMCallEvt: 270.1014.0 -1 jfegley.-1: StateChange: END=X CMCSCompleted->CMCSDelete
466383mS CMTARGET: 270.1014.0 -1 BaseEP: ~CMTargetHandler
466383mS CMCallEvt: 270.1014.0 -1 BaseEP: DELETE CMEndpoint f53c0bf0 TOTAL NOW=1 CALL_LIST=0
466383mS CMCallEvt: 2.1016.0 -1 SIPTrunk Endpoint: StateChange: END=X CMCSCompleted->CMCSDelete
466383mS CMCallEvt: END CALL:4 (f53c01d0)
466385mS CMCallEvt: 2.1016.0 -1 BaseEP: DELETE CMEndpoint f53b2da0 TOTAL NOW=0 CALL_LIST=0
466386mS H323Evt: RTP(END): 192.168.2.230/49152 192.168.2.71/51904 CODEC 6 PKTSZ=20 RFC2833=off AGE=11061 SENT 28 RECV 4 RTdelay=0 jitter=0 loss=256 remotejitter=0 remoteloss=0
466512mS RES: Tue 20/10/2009 18:31:01 FreeMem=72629792(1) CMMsg=6 (7) Buff=200 965 1000 7414 5 Links=18001
466512mS RES2: RTEngine=0, CMRTEngine=0, Timer=70, Poll=0, Ready=0, CMReady=0, CMQueue=0, VPNNQueue=0
467374mS SIP Tx: UDP 65.44.239.10:5060 -> 65.44.239.9:5060
INVITE sip:4075174724@207.155.153.33 SIP/2.0
Via: SIP/2.0/UDP 65.44.239.10:5060;rport;branch=z9hG4bK305813f736d9e9f0a4a789f3aefdd9c2
From: "3212813533" <sip:3212813533@65.44.239.10>;tag=837baad927ab1f23
To: <sip:4075174724@207.155.153.33>
Call-ID: 3fb8653d8c0a5ab89d7b7257b18c151f@65.44.239.10
CSeq: 1135342498 INVITE
Contact: "3212813533" <sip:3212813533@65.44.239.10:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO
Content-Type: application/sdp
Content-Length: 276

v=0
o=UserA 629429696 1154567959 IN IP4 65.44.239.10
s=Session SDP
c=IN IP4 65.44.239.10
t=0 0
m=audio 49154 RTP/AVP 18 0 8 101
a=rtpmap:18 G729/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=fmtp:18 annexb = no
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
468382mS CMExtnEvt: jfegley: Recover Timer reason=CMTRWrapUp
468382mS CMExtnEvt: v=12 State, new=Idle old=PortRecoverDelay,0,0,jfegley
468383mS CMExtnTx: v=8001, p1=0
CMVoiceMailStatus
Line: type=IPLine 250 Call: lid=0 id=-1 in=0
Called[jfegley Msgs=0 Old=6 Sav=4] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
Display [jfegley Msgs=0]
Timed: 20/10/09 18:31
468383mS CMExtnTx: v=8106, p1=0
CMVoiceMailStatus
Line: type=AnalogueExtn 3 Call: lid=0 id=2 in=0
Called[jfegley Msgs=0 Old=6 Sav=4] Type=Default (100) Reason=CMDRdirect Calling[00000000] Type=Default Plan=Default
BChan: slot=2 chan=10
UUI type=Local [......2Pd.] [0x00 0xf5 0x00 0x00 0x01 0x02 0x32 0x50 0x64 0x00 ]
Display [jfegley Msgs=0]
Timed: 20/10/09 18:31

********** Warning: Logging to Screen Stopped **********

If anyone can provide me with some insight into this it'd be greatly appreciated.

Thanks,
Joe

 

[intrigrant]

The IPO send SIP messages to your SIP line but there is nothing coming back.
Is there a firewall in between?

 

[Mortigan]

There is no firewall in between, only a Cisco router that they provided.

IP of the Cisco router is 65.44.239.9
IP address of XO server is 207.155.153.33
IP address of LAN2 on my PBX is 65.44.239.10

I feel like I have something configured wrong but can't figure out where... If there's any further information I can provide to help you identify any issues please let me know. Thanks again,

Joe

 

[intrigrant]

the sip messages are send to 65.44.239.9 were it should go to 207.155.153.33

In the sip line set network topology to none.
Add a IP Route like this:
207.155.153.33 mask 255.255.255.255 gateway 65.44.239.9
destination LAN 1 or LAN 2 depending on were the cisco router is connected to.

Then try again

 

[Mortigan]

Thanks for the info, I had a feeling that the calls might be getting sent to the wrong place however I have a route in place as follows on LAN2:

IP: 0.0.0.0
SM: 0.0.0.0
GW: 65.44.239.9

Hoping that this would accomplish routing the calls through the Cisco... I can refine the route so it only routes the request for 207.155.153.33 if you think it may help. I'll post the results in a few minutes.

Thanks,
Joe

 

[Mortigan]

Oh one more thing to add, my short code is setup as follows:

6N;
Dial
N"@207.155.153.33"
1
United States

Just making sure you have all of the information. I'm still getting ready to make the routing changes.

-Joe

 

[Westi]

try taking the ; out if you can't get it working, sometimes it works better (or at all) only when you take the semi colon out.

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[Bas1234]

On the Sip Line, try to set "Use Network Topology Info" to None or set it to LAN 1 or 2.

If you set it to None it will try to use your IP route, if you set it to LAN 1 or 2 you don't need the IP route. So then try to delete your IP route.

Is the provider using STUN? If not, untick "Run STUN on startup" otherwise use "Open Internet" or "Full Cone NAT"

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[Mortigan]

@Intrigrant:
Ok, so I tried refining the Route to:

IP: 207.155.153.33
SM: 255.255.255.255
GW: 65.44.239.9

But it made no difference.

@Westi:
I tried removing the ";" from my short code and noticed that the calls seem to be getting sent to the trunk before I'm finished dialing, but it's still not working.

@Bas1234:
My SIP line is currently setup with USE NETWORK TOPOLOGY un-ticked. My provider is not using STUN and the option to "Run STUN on startup" is un-ticked.

Should I be putting anything into the Network Topology settings if I'm not using it? There seems to be a default STUN server address and a Public IP address of 0.0.0.0.

Any help is greatly appreciated, if there's any information I can provide please let me know. Thanks everyone!

-Joe

 

[intrigrant]

set up your pc with a ipaddress in the same subnet as the ipo and set the ipo as default gateway.
Enable NAt on LAN 2 and rebbot ipo.
Try if you have internet access on your pc.
If not then the router use another ip address as the default gateway.
ask the programmer of the cisco what to use as the default gateway or if you have access to the cisco do a route dump.

 

[Bas1234]

> My SIP line is currently setup with USE NETWORK TOPOLOGY un-ticked.

??

Select the LAN port thats connected to the network where the gateeway is on!

Remove the route, you dont need that if you point it to the right LAN.
IP: 207.155.153.33
SM: 255.255.255.255
GW: 65.44.239.9

If you cannot remove it then select "none" at the "USE NETWORK TOPOLOGY" then the IPoffice will use the IP route.

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[intrigrant]

You can do that if the DSL has only one fixed ipaddress or acts as a dhcp server, in this case just dropping packets to LAN 1 won't work is my guess. But i could be wrong, i have never been able to test that.

 

[Mortigan]

Sorry Bas, I got confused while I was typing out the settings. I meant to say that "USE NETWORK TOPOLOGY" is set to none.

In talking to the provider it looks like the issue MIGHT be due to the fact that the URI I'm using wasn't actually configured in the trunk. I'll have to wait until after-hours to change this as it will require a reboot. I also think that I might have the wrong IP in the ITSP address field. I found a Tech bulletin where they are using the IP of the PBX in this field whereas in my configuration I have the SIP gateway.

(

http://www.its.am/pdf/Global_IP_Office_Technical_Tip_200.pdf)

Anyone have any thoughts on this?

Thanks,
Joe

 

[Mortigan]

I got it figured out, I saw that the calls were going from my PBX, right back into my PBX which obviously isn't right so I changed the ITSP address to that of the XO server and it started working fine. I had tried this previously but using a URI that was not even configured in the trunk so the trunk was refusing the connection. My DID list had ONE extra DID on it and of course that's the one I was testing with. Sorry for all of the confusion there guys and thank a LOT for the help as always!

-Joe