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IP Office 406v2 Embedded Voicemail Timestamp Off

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phonetechgal

Technical User
Sep 29, 2005
69
Only notice that the timestamp for embedded voicemail messages are off about 30 mins. (ahead of current time) How is the time updated on the embedded voicemail card?
 
The embedded card will get its time from the IPO.

If you set a time of day button on a handset what time does it say?

You may want to check the time server settings within the system tab. See below, or if you are running 4.0.7 you can set a handset as a system phone and then set the time from that handset.

Time Server IP Address: Default = 0.0.0.0 (Default)
The IP Office control unit contains a battery backed clock used to maintain system time during normal operation and when mains power is removed. The time is obtained using Internet Time protocol (RFC868) requests. Entering 0.0.0.1 disables time server updates.

0.0.0.0 means default operation. In this mode, following a reboot the IP Office control unit will send out a time request on its LAN1 interface. It first makes the request to the Voicemail Server IP address in its configuration and, if it receives no reply, it then makes a broadcast request.

The Voicemail Lite Server, Voicemail Pro Service and the Manager program can all act as time servers for the IP Office, giving the time as set on their host PC.

If you are running Manager when the voicemail server starts, voicemail does not start as a time server. It is therefore recommended that you have no copy of Manager running when you start or restart the voicemail server. Manager can be disabled from acting as a time server by deselecting the Enable Time Server option (File | Preferences | Edit | Preferences).



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