KevinBugg
Technical User
- Feb 8, 2008
- 65
We have 3 sites which are linked via vpn tunnel. IP Office was configured by Avaya Specialists but we have major issues. We can not call between sites successfully via voip. The calls are answered but no two way conversation, or the line is dropped. What can we do to try and test for ourselves. Pointers to test basic settings? Our 2 UK offices are joined by a small community network but even those calls are bad. Our other office has its own dedicated voicemail server hence the reason it isn't part of this network. We have leased lines so the connection between the sites should be ok. We have been having these issues for months and the specialists pointed me here!!