Recently install an IP500V2a with a UC module on 11.1.3. I verified that I was able to access Manager, VM Pro, both web pages 7070 and 7071 and also access the UC mod with Putty and WinSCP with Administrator password.
I then shipped the system out to customer completed the install and everything is working, except I am unable to login to the Web page 7071, Putty, or WinSCP with the Administrator password. Web error says no response from server. The putty and WinSCP error is access denied.
I can access the web page of 7070 with Administrator password.
I have rebooted both the IP500 and the UCM. I also reset security settings. Still no access . It seems to be the Linux administrator account with the issue but, not 100% sure. Or can it be a Firewall issue on the Management PC. Like I said. It worked before I shipped it out .
Any insight would be appreciated.
I then shipped the system out to customer completed the install and everything is working, except I am unable to login to the Web page 7071, Putty, or WinSCP with the Administrator password. Web error says no response from server. The putty and WinSCP error is access denied.
I can access the web page of 7070 with Administrator password.
I have rebooted both the IP500 and the UCM. I also reset security settings. Still no access . It seems to be the Linux administrator account with the issue but, not 100% sure. Or can it be a Firewall issue on the Management PC. Like I said. It worked before I shipped it out .
Any insight would be appreciated.
