IP office 11.0 SP2, 5 and 7Unable to deploy OVA getting httpd error

[NYSTECH]

I am trying to have a customer deploy and new application server and have tried 3 different version of the IP office. They can't deploy 11.1 version because they need to upgrade the virtual environment to be compatible with 11.1. Each time they deploy they are getting SSLCertificateFile: file '/opt/Avaya/certs/server.pem' does not exist or is empty.

Unfortuanlty I am not a VM ware expert. I did find this artical and tried it but no good.

Cause
Missing file: /opt/Avaya/certs/.auto
This file is required to trigger the propagation of the cert to all components. Any help is appreciated.



/opt/Avaya/certs/
/opt/Avaya/certs/ca
/opt/Avaya/certs/ca/root-ca.pem
/opt/Avaya/certs/ca/root-ca.key
/opt/Avaya/certs/ca/root-ca.crt
/opt/Avaya/certs/cert.crt
/opt/Avaya/certs/cert.pem
/opt/Avaya/certs/server.pem
/opt/Avaya/certs/key.pem
Solution
From a Putty session to the Primary server, type:
touch /opt/Avaya/certs/.auto


/opt/Avaya/certs/
/opt/Avaya/certs/.auto
/opt/Avaya/certs/ca
/opt/Avaya/certs/ca/root-ca.pem
/opt/Avaya/certs/ca/root-ca.key
/opt/Avaya/certs/ca/root-ca.crt
/opt/Avaya/certs/cert.crt
/opt/Avaya/certs/cert.pem
/opt/Avaya/certs/server.pem
/opt/Avaya/certs/key.pem

 

[NYSTECH]

I gave customer OVA for 10.0 version because IP Office 10.0 supports VMware vSphere ESXi 5.x and they are using 5.5 to see if that resolved issue.
But it has not. Each time they deploy the OVA file it always come back with above error. Almost like during the deployment it is deleting the Security certs. I am at a loss. Any ideas would be apricated.

 

[aarondyck]

The hardware requirements aren't that high, I would just tell the customer they need to meet the system requirements and push them to put in a bare metal server.

https://bovaird.ca/

 

[NYSTECH]

Just an update. I was able to resolve this by deploying a 9.0 OVA file. I just need to see what I can upgrade it to now. The customers virtual environment was not the version they stated. Thanks for replies.