IP KEM Issue 1

[CTCINY]

I just installed 3 new 1100 series IP KEMs on a BCM 400 R4.0. They are all getting power but none of them are working. Any ideas? All help is appreciated.

What doesn't kill you only makes you stronger.

 

[Khosher]

Are you using POE or external supplies ?

 

[KjellH]

Could be a patcj issue,

BCM.R400.SU.SYSTEM.011_BCM_4.0

Expansion Module for IP Phone 1100 series is now supported with BCM4.0
Q01578700-03

So if you don't have this Smart update it won't work.
N.B there are dependencies

 

[CTCINY]

I installed the patch and still having the same issue. ANy ideas what is going on? Am i missing a setting somewhere?

What doesn't kill you only makes you stronger.

 

[Khosher]

Are you using POE or external PSUs ?

I believe that you need to use external PSUs for additional power as the POE does not offer enough.

 

[CTCINY]

I am using external power.

What doesn't kill you only makes you stronger.

 

[Deweyhumbolt]

Are they programmed as CAPs?

Adversity is Opportunity

 

[CTCINY]

Under system programming I setup the extensions under CAP/KIM assignments. Anything else I'm missing?

What doesn't kill you only makes you stronger.

 

[gberger]

No need to be assigned as cap/kim unless you program trunks on it.Su11 should had fix your problem.What's the UTPS version on your bcm? That utps patch "BCM.R400.168-UTPS" was fixing the problem and there's a newer one now "BCM.R400.191-UTPS. You might give it a try. POE is enough to drive the KIM but you wont have the backlight on it.