IP Conference Phone

[aiosolutions]

I'm looking for suggestions for an IP conference phone. We have two offices and our main control unit, the IP406V2 is located in NJ. Our TX office just has IP phones that are connected via VPN to the NJ office. There is no control unit in TX. TX gets its dial-tone from NJ (we use SIP for our lines). We are in the process of designing a conference room and need an IP conference phone. I'd also like to know if we need to purchase any RFA's for the IP conference phone to work.

Thanks,

Mike

 

[tlpeter]

RFA's are not for ipoffice
I asume you are used to work with the communication manager

If you have a 4690 then you can try it
In the latest version there is a bin file for it

ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[aiosolutions]

I'll try the 4960. Thanks.

What I meant by RFA was if I needed an IP license. I was reading somewhere that if you wanted to use a non-IP Office phone on the IP Office you needed to purchase part #174956 which is a "IPO IP ENDPOINT RFA 1". Every license we purchase for the IPO is referred to as an RFA so I'm not sure what you mean by "RFA's are not for ip office".

 

[jamie77]

You are correct RFA=Remote Feature Active=License

You will need a 3rd party endpoint license to run a non-Avaya H323 endpoint.

We always use Polycom Soundpoint alog units for conference phone. they do IP versions. I have no idea how good they are so I can't comment on that but the standard opnes are ideal.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Football is not a matter of life and death-It is far more important!!!!

 

[aiosolutions]

So is the 4690 considered a 3rd party H323 endpoint because it's technically for the Definity and not the IP Office? Do you know if the SoundStation 2 Avaya 2490 works?

I need something that looks like a conference phone so the SoundPoint IP isn't going to work for us.

Thanks,

-Mike

 

[tlpeter]

Like i said, with the latest versions there is a binfile for the 4690 so i asume you do not need the license


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[aiosolutions]

I keep getting

Reg Err
Request Error

every time the 4690 boots.

The first time I plugged it in the 4690 went through the normal motions. It was able to obtain DHCP, grabbed the 46xxupgrade.scr, then the 46xxsettings.txt, and then proceeded to download the 4690_020005.bin file and save it to flash. After it saved the .bin file it rebooted, grabbed DHCP again, pulled 46xxupgrade.scr, then 46xxsettings.txt and then asked for the extension.

I put in the extension and the password and I get the error message every time the phone reboots. I've tried two different 4690's and they both do the same thing. I've also tried hardcoding the IP just in case.

We're running the lastest Q2 2008 maintenance release 4.1(15).

It would appear that when the extension goes to register itself with the IPO it rejects it. All over this forum there are posts about the 4690 not being supported on IPO but all those posts are from back in 2007 so I'm not sure if the answers still apply. I've also read about trying to fake out the IPO to thinking that the 4690 is a 4620/21.

Does anyone know if this device is really supported or have any suggestions as how to get it to work?

Thanks,

--
Mike

 

[jamie77]

DO you have a 3rd party endpoint license?? The 4690 is not officailly supported on the IPO but should work with an endpoint license. After all just about any H323 endpoint could be made to work.

.bin exist for it so would suggest it will work or is going to be supported in the future.

For now I belive a license would be needed.

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Football is not a matter of life and death-It is far more important!!!!

 

[jamie77]

I've never looked at the 4690 but just searched a picture and it is a Polycom with an Avaya badge on it!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Football is not a matter of life and death-It is far more important!!!!

 

[aiosolutions]

Yes, the 4690 is essentially just a Polycom unit. I just bought 3 of them, one for each of our offices, so I'm really hoping they work because I'm running out of options.

I don't have the RFA for the 3rd Party Endpoint (RFA #174956 for anyone that refers to this post) but I'm going to buy one right now and give it a try. I'll let you know how it works out.

--
Mike

 

[jamie77]

ther is probably a 45 day free trial for that license that will allow yoy to see if it works before parting with any money

give me a minute and i'll check

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Football is not a matter of life and death-It is far more important!!!!

 

[jamie77]

doesn't look like it, sorry

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Football is not a matter of life and death-It is far more important!!!!

 

[aiosolutions]

No worries. I put on on order just in case. Compared to what we just spent for these 3 phones it's a piss in the bucket. I'll be back in a few days with an update once we have the RFA.

--
Mike

 

[Bloodnf]

Tried it with a 3rd party license and I get the same result. It will register and pickup the extension but after a few minutes will ask for a login and password.

 

[aiosolutions]

Maybe we'll have to wait for 4.2 for it to be supported?

Anyone have any other IP conference phones that they've tried and have gotten to work?

--
Mike

 

[aiosolutions]

Check out the attached PDF. I pulled this off our Partner Portal and this was in the IP Office Accessories download section. Cover page 1 shows the 4690 and page 8 (page 10 of the PDF) shows the 4690 as well. There has got to be a way to get this to work.

 

[bearcity]

I believe the 4690 is a sip end point, not yet supported on IP Office

 

[aiosolutions]

The 4690 does not support SIP, only H.323, as per page 9 of the attached document below.

--
Mike

 

[aiosolutions]

Just wanted to give everyone an update. We go the 4690 to work, sort-of. While I'm not 100% sure we needed the 3rd party end-point license (being as it's really just a 4600-series IP phone) we did need to turn on automatic registration. After we did that we deleted the manually created extenson were able to get the phone to register itself.

It works for about 5-10 minutes and then asks for the extension again and password again which it will not accept.

I'm going to remove the 3rd party license and try it again to see what happens.

4.2 comes out in a few days so we're hoping that it will have some bug fixes for this even though they specifically stated that there are no IP conference rooms supported.

--
Mike

 

[kwing112000]

I dont think 4.2 is going to be public untill the 11th of aug.

Kevin Wing
ACA- Implement IP Office
Carousel Industries