IP Agent upgrade to one-X agent

[tone70]

Hello all. As Avaya as announced end of life for IP Agent, I'm assuming that one-X agent is the logical upgrade path. I've trying to find the'offical' Avaya document stating such and that one-X agent will also work with Windows7. I'm looking for this as to plan in the budget for the upgrade. Has anyone seen or read anything to that affect? If so, would you please share the link with me? I'd appreciate it. Thanks In Advance.

 

[VERYNICE]

I am deploying ONE-X AGENT on a customer which did not told us that have W7 on all its PCs.

So we checked documentation and no incompatibility or warning was advised.


check Installing_and_Configuring_Avaya_one-X_Agent.pdf

on Requirements you can find Windows 7 as supported OS.

Installation and Working has been right
just some issues with aux reason codes and other minors that are more a matter of config.

Hope it helps.


|| Thank you very much ||

 

[VERYNICE]

I just would like to know...

How to store the user config files OUTSIDE of
C:\Users\"USER_NAME"\AppData\Roaming\Avaya\one-X Agent\2.0\Profiles\default

Since the customer has a domain, and Active Directory, every time a new agent starts windows session on the PC, the one-x will ask it for admin rights to complete installation.




|| Thank you very much ||

 

[kxpatte]

The problems with the AUX reason codes were resolved in the latest update to OneX Agent 2.1.09184.0 this can be found on the avaya website to download. We had same issues, this resolved it for us.