IP agent license incompatibility ver 3 vs. ver 6

[PhoneK]

We installed IP agent version 3 licenses (16) about 4 years ago and due to our home agent growth we had to purchase more licenses (6) but they are version 6. We were told that if we keep version 3 IP agent software on the desktop, version 6 licences are compatible. This is not the case. Version 3 desktop software will not take a version 6 license, and version 6 desktop software will not take a version 3 license. We can't divide our home agents between version 3 and version 6 and need the licenses to be compatible.
Has anyone else run into this problem and is there a fix? Our Avaya business partner cannot find a solution, other than upgrading our version 3 licenses forversion 6 at $95 each.

 

[Tolson]

There is no way to make them compatible and interchangeable. I run both version 4 and version 6 on the same PBX and the software picks the correct licenses to use.

 

[craigdred]

I ran Versions 3 and Ver 6 on the same CM with no issues.

 

[PhoneK]

craigdred, what version software do you have loaded on the desktop? 4 or 6? When we installed version 6 software, it over-wrote version 3.