Matthew092677
Technical User
Hi Guys,
I have loaded a music on hold file to a couple of IP 500 systems. However on both systems the quality is great when checked using a short code or tested internally but is really poor quality when an external caller is put on hold.
The file is in the correct format. Both sets of external lines are ISDN.
Not sure what im doing wrong. Why its perfect quality internally but poor quality externally?