IP 4610 Internal Call Log Adding a "9" to Ext 1

[Toni269]

Hi,

I have 4610 IP Phones (built in the switch as 4620's) where when you go to the call log to return calls from internal 4 digit extensions, it is putting a "9" before the extension and of course the call fails.

Anyone know how to fix this?

Thanks!

Toni

 

[skara]

In the 46xxsettings file the default for extension length is set to 5. Ammend the following entry in this file amnd reboot your phones.

SET PHNDPLENGTH 4

 

[Toni269]

Skara,

Thanks so much! Toni