IP 406 LAN access problem

[Zu56]

Hi all,
I have IP Office 406 (4.2 manager) on the network behind a router that I can access from a laptop by plugging into a switch to which the IP Office is connected. I cannot ping it from outside of the router. However I can ping any other devices connected to the same switch as IP Office.
I tried everything I know but cannot find the solution (I want to be able to administer IP Office remotely, within the LAN). Any ideas where to look???
Thank you

 

[amriddle01]

You need to ad an IP Route into the IP Office with the Router as the gateway and 0.0.0.0 and 0.0.0.0 as the ip address and subnet mask

ACS - IP Office Implement

 

[Bas1234]

add an IP route in the IPO thru the Manager.

like so.

0.0.0.0 / 0.0.0.0 / xxx.xxx.xxx.xxx

and xxx.xxx.xxx.xxx is your Gateway to the internet.

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[amriddle01]

Hello...hello....hello...echo...echo

ACS - IP Office Implement

 

[Bas1234]

My UMTS card is very slow at the moment...like Amriddle says

___________________________________________
It works! Now if only I could remember what I did...
___________________________________________

 

[Zu56]

Thank you. It worked!