I installed a new IP Office 406 a few weeks ago. We reused old cable and had to tone existing station cables. I was toning a cable for number 2 of the analog station ports. I cross connected while the toner was still connected. I shortly thereafter noticed that the system had crashed and the 406 was rebooting and not starting. The leds on the 406 would flash but it wouldn't start. There was also a burning smell coming from the 406. I cleared the system, reloaded the firmware/software/database and the switch came back to life but the 2 analog station ports were dead.
I got a 406 overnighted and replaced it and all was well for 4 weeks.
I then got a call about the the number 1 analog station port of the 406 not having dial tone. I toned the cable and found a loose punch on the cross connect. I repunched the pair and walked to the station and unplugged the toner. I then heard complaints that the phones were dead. I looked at the 406 and the christmas tree effect had begun again. The 406 would not restart. Burnt smell again. I had a spare and quickly reinstalled it.
My question is "Has anyone else had this happen?". I use a Progressive toner. The only thing that was common to both occurances is the toner.
I got a 406 overnighted and replaced it and all was well for 4 weeks.
I then got a call about the the number 1 analog station port of the 406 not having dial tone. I toned the cable and found a loose punch on the cross connect. I repunched the pair and walked to the station and unplugged the toner. I then heard complaints that the phones were dead. I looked at the 406 and the christmas tree effect had begun again. The 406 would not restart. Burnt smell again. I had a spare and quickly reinstalled it.
My question is "Has anyone else had this happen?". I use a Progressive toner. The only thing that was common to both occurances is the toner.