IP 2004 will not connect 2 SERVER

[norstarboy125]

Hey guys this is one that I have never had happen to me before.I have a BCM 1000 3.7 that I need to connect 5 IP 2004's at a remote location and the phones never boot up I mean I have done this dozens of times and no luck.The data guy has set up a VPN so I should be good to go but something is blocked or not properly set up right. I even tried to set up a IP set at the main location to try to get one to boot up and nothing. I have plenty IP seats,regsitration is on,pswd,auto assign dn,etc. I have the phone set up DHCP 1, PARTIAL 1,S1 IP OF THE BCM AND PORT 7000 AND THE PHONES HAVE ALWAYS CAME UP FOR ME IN THE PAST THAT WAY LIKE I SAID I HAVE NEVER SEEN ONE ACT LIKE THIS. WHAT COULD BE THE PROBLEM?

 

[steeef]

are these phase1 sets?
there's a known problem when phase 1 sets try to connect to bcm3.7 they will hang before the firmware update.

only solution i know is to connect these sets to a bcm3.6 or cs1000 system, run the FW upgrade and then connect it to the bcm3.7.

 

[norstarboy125]

Yeah but check this out I have a BCM 1000 3.7 at my office and I brought back the phones to make sure that I didn't come across a bad batch of phones or something and the phones came right up there the ntdu82aa70 rel:09 models.

 

[steeef]

i think this has something to do with the BCM's patch level.
Are there any patches applied to this BCMs?

 

[MagnaRGP]

Is there a firewall turned on on the BCM? That will block IP sets if not set correctly. Can the BCM see the IP set subnet properly? Can you ping from the BCM to another host in the Subnet in which the IP sets will reside?

 

[norstarboy125]

I figured this out what I had to do was set the DHCP TO 0 manualy type in a valid ip off the sonic wall for S1 address port 7000 and the default gateway was the remote routers gate and the S2 address was the BCM and boom new set pswd all yeah...This was the first time that I ever turned off DHCP to boot up a set usually they r set up like i posted earlier. Must be something not configured with the router? I don't know I'm good so thanks for the info guys