Invalid Session Password for Restore 1

[niners]

Hello,

I was trying to backup some Windows 2k servers from our Novell Arcserve 7 backup system. It will backup the server fine, but when I try a restore it says that I have an invalid session password. I didn't put any password on the session. Does anybody know a fix for this?

Thanks

 

[nerdboy123456]

I am having the same problem. I am running ArcServe on a Win2k Professional box and backing up a Win2k Server. I cannot restore any data b/c it says "Error 3814: Invalid Session Password". However, I did not enter a session password when the backup job was created. Niners, did you find a solution to this problem? Can anyone else provide insight?

 

[juneau]

When submitting the restore job, use the Edit button on the Security page to modify the login parameters:
Context:
password:
IPX Address:

Give this a try.

 

[Adewit]

Hi, I'm experiencing the same problem.
I'm running ArcServe v7 build 218 on Netware and restores to NT/W2K boxes fail on the session password while none is used.
Currently I'm working with CA to get this solved.

Did you have any sollutions sofar?

I'll post anything usefull that I find out.

 

[Adewit]

Hi again...
I got a sollution from CA that worked sofar for me.
See below for the details...

One Question to this patch I'm trying to get clear from CA is the fact that older NW modules are now loaded than our current patchlevel. What will happen if we patch the system which overwrites these modules again?.

Sadly the patch info was an Internal CA distribution only so none of us was able to find this info ourselves so it seems.

Anyways this patch worked for me

Contact CA and ask them to send the patch.
(There's an FTP link in the details, but the patch isn't there anymore )

Patch Details:

PRODUCT: ARCserveIT NetWare Enterprise Edition RELEASE: 7.0
PROB #: 18 FN: T36C003 FT: CFG DATE: 22 May 2002
STARTRAK PRODUCT NAME: ARCSNW (Star Problem Product)
PROBLEM SYMPTOM: NET-E1063- INVALID SESSION PASSWORD DURING RESTORE
----------------------------------------------------
If a backup is done with a longname context, you
will not be able to restore the session. You will
get an error E1063- Invalid session passord.

PREREQS: None
MPREREQS: None
COREQS: None
MCOREQS: None

KEYWORDS: E1063_______________ PASSWORD____________ RESTORE_____________
AGENT_______________ ____________________ ____________________
____________________ ____________________ ____________________
____________________ ____________________ ____________________
T36C003_____________ GA__________________ OPSYS:NETWARE_______
HYPER: NO
DISTRIBUTION CODE: I (A=Available, I=Internal)
DOWNLOAD INFORMATION:
NODE: ftp.ca.com
PATH: /CAproducts/unicenter/arcserveiteenw/GA/T36C003
FILES: T36C003.CFG________ T36C003.CAZ________ ___________________
___________________ ___________________ ___________________
PROBLEM FIX: OTHER (ZAP,RELO,SMP,UPDSRC,UPDREX,SRC,REX,MOD OR OTHER)
UPDATED ROUTINES:
---------------
APROCESS.MSG 19716 TUE MAY 21 16:11:01 2002
APROCESS.NLM 348662 TUE MAY 21 16:11:00 2002

PROBLEM CAUSE:
>>> THE SEVERITY OF TESTFIX T36C003 IS 3 (created by
REMRA02 Remy, Ralph) <<<

PROBLEM RESOLUTION: Follow the instructions below:
1. This fix requires ARCserve 7.0 Enterprise Edition for NetWare to
be installed.
2. Unzip the fix file as follows:

CAZIPXP -u T36c003.CAZ
3. Rename aprocess.nlm in X:\Arcserve\nlm directory to
aprocess.nlm_T36C003.
4. Rename aprocess.msg in X:\Arcserve\nlm directory to
aprocess.msg_T36C003.
5. Copy the aprocess.nlm into X:\Arcserve\nlm directory.
6. Copy the aprocess.msg into X:\Arcserve\nlm directory.
7. Restore the session that was done with LongName context.


PROCEDURE TO DUPLICATE PROBLEM:
>>> THIS IS A LEVEL 2 FIX <<<
Do a backup with a longname context, and try to restore the
session. You will not be able to restore the session, and
you will get an error E1063- Invalid session passord.

PROCEDURE TO DETERMINE IF THE FIX CORRECTS THE PROBLEM:
Restore the Backup session that was done with the LongName
context.

SOURCE CHANGES: SEE BELOW
FILE:
c:\my\b\APROCESS.NLM\JP_MAIN.C 141203 TUE MAY 21 16:02:53 2002


L8R