Just installed a new T7316e on my Nortel CICS 6.1 with Call Pilot attached. Created a new voicemail box for DN38. First time opening voicemail prompted to change password from default. Entered 38XXXX and Confirmed. Message "Password OK". Closed mailbox, attempted to re-enter with new password and get the message Password Invalid. Any suggestions would be appreciated.
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Invalid Password for new voicemail box. 1
- Thread starter NealKMK
- Start date
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1
- #2
curlycord
Programmer
Rest the password back to default and try another password.
Make sure under mailbox programming that EXT: DN = the phone you are trying to access with.
F * 0 then press Intercom to check you phones DN.
=----(((((((((()----=
curlycord
Make sure under mailbox programming that EXT: DN = the phone you are trying to access with.
F * 0 then press Intercom to check you phones DN.
=----(((((((((()----=
curlycord
- Thread starter
- #3
Did all that you suggested and it all looked good to me. Then I figured it out. When I set up the new password I started it with 38, since that is the DN that I was working on. I found out that if I put in a 4 digit password starting with any number except 38 the password was OK and then when I logged in the second time I prefaced the 4 digit password with 38 (the DN) it worked fine. actually the 38 I entered the first time was part of the password and had I tried logging in with 3838XXXX it would have worked fine. My bad. Thanks for helping me out with this. I didn't know how to verify the DN, now I do. Thanks again.
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