Invalid ID (1) - No endpoint in Gatekeeper data --- How to fix it?

[TechCUTelecom]

Hello,

I am setting up the VoIP phone for my SRG system. One of my phones is not working and it shows message as follow:

7603|00-1B-25-30-5E-BD|Invalid ID (1) - No endpoint in Gatekeeper database|0625C8D| 148 0 3 2

I think I am missing some information on the Signaling Server that I need to add the ext. 7603. I have not done this for a while so I can't remember. If you know, please send me some info how to correct this problem.

Thank you.

 

[biv343]

7063 needs to resolve in NRS against the CS1000 endpoint. Add that as a routing entry against the main office in NRS. You can shortcut it to 70 or 706 if you have multiple numbers in that range that all reside on the CS1000.