We have the option enabled where callers can spell the last name of the person they are trying to reach. When people are trying to reach our CEO, they are spelling his name wrong which is causing an employee in another department to get his calls.
Do you know of any way in the Audix to add an alternate spelling of a name for directory purposes without adding a second mailbox with the alternate spelling?
Do you know of any way in the Audix to add an alternate spelling of a name for directory purposes without adding a second mailbox with the alternate spelling?