Intuity Audix release 5 2

[bobbywires]

Can anyone help me locate some documentation on how to do backups on the sytem? Thanks for your anticipated help.

 

[mikeydidit]

Intuity backup procedures



1. Log into system and go into Customer/Services Administration
2. Choose backup
3. Backup

Unlike the older Audix systems, this is not service affecting.


When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[bobbywires]

Is it possible to send me a link with documentation on the backups?
Thanks.

 

[mikeydidit]

585-313-803
Intuity messaging solutions
Release 5 documentation for technicicans


When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[mikeydidit]

Bobby also see

Backup and Restore
If your platform is a MAP/5P or MAP/5PV3, backups are done using a tape cartridge backup. If your platform is a MAP/40P or a MAP/100P, the backup is done using a disk cartridge backup. There are two types of backups, unattended or attended backups.

Unattended Backup
The Intuity AUDIX system regularly and automatically backs up information critical to its operation. This is called an unattended backup. If the backup fills the tape or disk cartridge, the unattended backup alone might not completely restore the system to its previous state. However, it does contain all of the information necessary to bring the system back to working order. For example, unattended backups might not store all voice data. In the event of a system failure, some voice messages could be lost if you have not performed an attended backup.




At a minimum, a 7-day backup should be maintained by the customer with a new tape or disk cartridge being used for each day. The backup tape or disk cartridge should be labeled and stored in a secure location. These tape or disk cartridges can be archived for longer than 7 days or can be rotated through the 7-day backup cycle.



Attended Backup
In addition to the information saved during the nightly backups, an administrator can copy other types of information from the Intuity AUDIX system to tape or disk cartridge storage for security and recovery purposes. This is called an attended or manual backup. An attended backup gives the administrator more options regarding which data to back up than does an unattended backup. For example, the administrator can back up all voice messages and other voice data using an attended backup.



When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[bobbywires]

Thanks for your help Mike!! One more question....anyway of backing this up on another server also?

 

[PBXTech]

don't know if it's available for your software load, but one of the last MAP100 Audix voice mails i put in had the option of being able to FTP the backups. i specifically remember the customer having to pay extra for this feature.