Intuity Audix Question - Strange

[sparker001]

Here is an interesting one. The head of our company sent a voicemail message to one of our VP's on Friday 11/7, with confidential information in it, and the VP saved the voicemail message in his mailbox. Without warning yesterday (11/12), around 4PM ET, several people in the office suddenly received that message in their voicemails. There was no logic to the extensions that received it - some were extensions on our help desk, one was in our admin area, and I received it as well. The VP did not send out the message, and our CEO did not send it either.

Our thought was that maybe someone hacked into his voicemail box (unfortunately he had a password that was pretty easy to figure out), found the saved message and sent it out - but even if that had happened, the people who rec'd the message were not any special group that, for reasons of vengeance or whatever, would be logically chosen to receive this message.

I checked the VP's mailbox to see if he had any old lists in there, and perhaps had mistakenly sent the message without knowing it to a preprogrammed group of extensions that perhaps had been programmed on his extension years back before he joined the company - but there were no lists programmed.

Has anyone ever heard of any sort of 'glitch' or 'hiccup' in the Audix system where, without warning, a saved msg would suddenly be sent to 5 or 6 arbitrary people like that?

 

[mikeydidit]

Too me it sounds like the message was sent to a distribution list, but you say that he doesn't have any. Other than that, i have never heard of Audix sending out random "saved" messages to people.

"A people that values its privileges above its principles soon loses both."
- Dwight D. Eisenhower (1890-1969), Inaugural Address, January 20, 1953

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[lopes1211]

anyone can send/forward a message to a "public" list so the list wouldn't HAVE to necessarily exist in the CEO's mailbox.

-CL

 

[jfh9219]

Do a "list activity" on the VP's mailbox. See if/when someone accessed the mailbox. It should show you how the vmail was forwarded. Depending on your Call Accounting you might be able to see who accessed AUDIX at that time and from where.