Oct 15, 2008 #1 ShikePoke Technical User Aug 3, 2005 27 US For the life of me I cannot find the feature that allows a caller to interrupt an announcement looking for tones...anyone remember? ShikePoke
For the life of me I cannot find the feature that allows a caller to interrupt an announcement looking for tones...anyone remember? ShikePoke
Oct 15, 2008 Thread starter #2 ShikePoke Technical User Aug 3, 2005 27 US It's on the announcement form isn't it? Upvote 0 Downvote
Oct 15, 2008 Thread starter #3 ShikePoke Technical User Aug 3, 2005 27 US Nevermind peoples...the customer did not expect a digit after the announcement...problem fixed. Thanks, Poke Upvote 0 Downvote
Nevermind peoples...the customer did not expect a digit after the announcement...problem fixed. Thanks, Poke
Oct 15, 2008 #4 inerguard IS-IT--Management Nov 8, 2003 487 US Here's the answer anyway: - You have 2 types of announcements that can be played from a vector. The standard non-interruptible announcement is in the form: - announcement xxxx If you want to interrupt an announcement you would use: - collect x digits after announcement xxxx This would allow the customer to skip the annoucement [Started on Version 3 software 15 years a go] Upvote 0 Downvote
Here's the answer anyway: - You have 2 types of announcements that can be played from a vector. The standard non-interruptible announcement is in the form: - announcement xxxx If you want to interrupt an announcement you would use: - collect x digits after announcement xxxx This would allow the customer to skip the annoucement [Started on Version 3 software 15 years a go]