Internet Explorer problem in XP

[gasto]

Every time I want to download something using internet explorer it takes a lot to open (sometimes it crashes) the "open/save as" dialog when I click on the link of the file..

what can it be??

Thanks in advance..

 

[bcastner]

There can be a lot of reasons. See this list and see if it helps:

http://www.generation.net/~hleboeuf/downfile.htm

 

[linney]

The more detailed information you supply (such as exact error message) may help in diagnosing your problem.

Some general things to try.

Spybot

http://security.kolla.de/

Ad-aware

http://www.lavasoft.nu

Will check your computer for spyware and adware.


See if System Restore will get you back to a restore point before your problem with Internet Explorer.

Run the System File Checker program from the Run Box by typing.....Sfc /Scannow in it and have your XP CD handy.

HOW TO: Verify Unsigned Device Drivers in Windows XP

http://support.microsoft.com/support/kb/articles/q308/5/14.asp

If the problem is serious enough you could try repairing windows itself by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/support/kb/articles/q315/3/41.asp

 

[gasto]

thanks for your answers...the error message that appears is with iexplore.exe and when I open the the technical error data this appears:

C:\DOCUME~1\GASTON\CONFIG~1\Temp\WER5.tmp.dir00\IEXPLORE.EXE.mdmp
C:\DOCUME~1\GASTON\CONFIG~1\Temp\WER5.tmp.dir00\appcompat.txt

 

[linney]

Try running the Disk Cleanup tool to clean up and remove your Temp Internet Files and other Temp files and see if that helps.

To get further information about the error look in your Event viewer.

Look in the System or Application folder. You can get to the Event Viewer via right click My Computer icon and select Manage.

Any errors logged in the Event Viewer can be expanded by double clicking on the error line.

Take any event error I.D. number and search for it on this site.

http://www.eventid.net/events.asp

http://www.microsoft.com/technet/tr.../prodtechnol/winxppro/support/EE_winxppro.asp