Internet Explorer 7 crashes 1

[jam7171]

I have been having a problem with internet explorer crashing randomly. I have Vista business OS and IE7. It started somewhere around 2 weeks ago.I dont know if it was after an update or a program install.I copied the error message. It seems to happen with 3 different modules.

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a76d
Exception Code: 800401fd
Exception Offset: 000442eb
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: roboform.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 485c03f9
Exception Code: c0000005
Exception Offset: 10251d85
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: db6c
Additional Information 2: 4e5d5dc6aabf76cc679d707f73217047
Additional Information 3: 628d
Additional Information 4: 0a2529aa0f01f746e38d7faa5d2d784f


Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 7.0.6001.18000
Application Timestamp: 47918f11
Fault Module Name: Flash9f.ocx_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 47e8643e
Exception Code: c0000005
Exception Offset: 300d8f65
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160


I do use Roboform and I did pay for the pro version.
I only use flash plugin.

Any clues?
Thanks

 

[smah]

I would start by uninstalling the flash player activex control, then reinstall flash player

http://www.adobe.com/go/tn_14157

 

[jam7171]

ok..now it crashes with the other two errors. I can go and reinstall roboform,but, how do I fix the error with kernel.dll, what do I have to reinstall to fix that one?
thx

 

[smah]

You can test in no add-ons mode

http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

But ultimately, I suspect a Reset will be required.

http://support.microsoft.com/kb/923737

 

[jam7171]

Great link! In the first link, Roboform is first on the list! I will try managing the add ons.
Thanks for the advice

 

[smah]

Hopefully it helps - I wouldn't worry about the roboform toolbar being mentioned specifically in that blog post, since it's over 2 years old - Hopefully you have a version of roboform that's been updated since then ;-) The troubleshooting proceedure is still valid and that's why I linked to it.

 

[geekyuser]

Hey
I hope that u get it sorted out.........I think IE sucks big time. sorry but thats my personal opinion.