AxisAutomation
Technical User
Hello everyone,
I am having quite a time trying to figure out how to resolve this issue.
I have two (2) extensions that are swapped somehow. The extensions in question are x228 and x254. When dialing internally, the correct extension rings. However, when dialing the extensions through the AA, the other extension rings. What's more is that the mailboxes for both extensions are also swapped.
I have confirmed that they are landed on the switch board correctly. I have confirmed that the extensions are assigned to the correct ports on the switch. I have deleted and remade mailboxes for both extensions. To no avail.
I appreciate any insight. If this problem was already answered on another thread, I apologize.
I am having quite a time trying to figure out how to resolve this issue.
I have two (2) extensions that are swapped somehow. The extensions in question are x228 and x254. When dialing internally, the correct extension rings. However, when dialing the extensions through the AA, the other extension rings. What's more is that the mailboxes for both extensions are also swapped.
I have confirmed that they are landed on the switch board correctly. I have confirmed that the extensions are assigned to the correct ports on the switch. I have deleted and remade mailboxes for both extensions. To no avail.
I appreciate any insight. If this problem was already answered on another thread, I apologize.