Hello all.
I have an IPO 500V2 on 11.0.4.7 release 6 with intermittent one-way-audio on certain IP phones (9608s all).
The user will be on the phone talking and before long they will begin the stands that they cannot hear the calling party any longer. Testing reveals a decline party can still hear them all the time, but not vice versa. The telephone is still on and lit, and the call counter is still counting upward. They will try to hang up the call to call the party back and the phone sometimes takes up to a minute to actually hang the call up. This could happen to her because the row and then not again for hours.
I have rebooted the phone system a few times, and even did an update from an early release to 11.0.4.7 release six and don't see any changes in this behavior.
I just spoke to Jenna (my distributor) and they recommended they remove every codec from the IP extensions except forG.711 ULAW. I have now done this.
Anyone seen this before? Any ideas?
Thanks!
Chris
I have an IPO 500V2 on 11.0.4.7 release 6 with intermittent one-way-audio on certain IP phones (9608s all).
The user will be on the phone talking and before long they will begin the stands that they cannot hear the calling party any longer. Testing reveals a decline party can still hear them all the time, but not vice versa. The telephone is still on and lit, and the call counter is still counting upward. They will try to hang up the call to call the party back and the phone sometimes takes up to a minute to actually hang the call up. This could happen to her because the row and then not again for hours.
I have rebooted the phone system a few times, and even did an update from an early release to 11.0.4.7 release six and don't see any changes in this behavior.
I just spoke to Jenna (my distributor) and they recommended they remove every codec from the IP extensions except forG.711 ULAW. I have now done this.
Anyone seen this before? Any ideas?
Thanks!
Chris