Hi all,
We have a validated system running Windows 2k and ARCServe 7, and I've been tasked with making ARCServe restart automaically when the server is rebooted. (Currently someone has to remember to restart ARCServe after the system is restarted.) However, when I set the ARCServe DB, Tape and Job Engine services to automatic, the next scheduled backup job fails. But the same backup jobs runs successfully each night, or when manually rescheduled. Just not after a restart.
Having a validated system means that we can't upgrade or update any of the software without the entire system being re-validated, so that will not be an option.
When the backup job fails, here is the message from the log:
"E3714 Unable to write to media (MEDIA = Serail Media Thur, EC=ILLEGAL COMMAND)"
The exact same backup job is being used for both the successful and the failed runs.
Can anyone give me a clue what "illegal command" is being issued after a reboot, that isn't being issued the rest of the time? Or how to find out? Or how to correct it?
Thanks in advance,
Calen
DBA & VB Programmer
We have a validated system running Windows 2k and ARCServe 7, and I've been tasked with making ARCServe restart automaically when the server is rebooted. (Currently someone has to remember to restart ARCServe after the system is restarted.) However, when I set the ARCServe DB, Tape and Job Engine services to automatic, the next scheduled backup job fails. But the same backup jobs runs successfully each night, or when manually rescheduled. Just not after a restart.
Having a validated system means that we can't upgrade or update any of the software without the entire system being re-validated, so that will not be an option.
When the backup job fails, here is the message from the log:
"E3714 Unable to write to media (MEDIA = Serail Media Thur, EC=ILLEGAL COMMAND)"
The exact same backup job is being used for both the successful and the failed runs.
Can anyone give me a clue what "illegal command" is being issued after a reboot, that isn't being issued the rest of the time? Or how to find out? Or how to correct it?
Thanks in advance,
Calen
DBA & VB Programmer