Intercom

[hbsurfn]

Is there any way to make the Intercom feature work like it did r3.2 so you don't have to press the "done" button after dialing the intercom extension? Swear I figured out a fix once before but can't remember it.

ACIS
ACSS
APSS
CompTIA Convergence+
CCNA
CCVP
I'm also ShoreTel certified

 

[amriddle01]

Use Dial direct, it gives dialtone and just completes like a normal call would

 

[amriddle01]

Or Dial Paging, either work

 

[hbsurfn]

Maybe it was Dial Paging I used before. I want to do hands free intercom, but having to press the "done" button is really pissing off the users.

ACIS
ACSS
APSS
CompTIA Convergence+
CCNA
CCVP
I'm also ShoreTel certified

 

[amriddle01]

Dial Paging does one beep then connects, dial direct does three beeps then connects...only difference I think