Intercom

[jj2473]

Hello Everyone,
I keep trying to make a change to an intercom on a phone and receive the following:
SL1 ring option conflicts with group option

Any idea's on what I am missing?

Thanks,
jj2473

 

[Dougo123]

every phone in the group has to be ring (R) or voice (V). You can't mix.

 

[jj2473]

They are all set to voice, originally I could not get it to work. Proceeded to remove intercom from all in group, then added it back to all and I still get the same sch901:SL-1 ring option conflicts with group option.

 

[acewarlock]

Ok don't make us guess what your doing. please scan and post what your doing here so we can see what your doing.

also post a TNB of a working phone in the group and the TNB of the phone your trying to change.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[johnpoole]

the key entry is key x dig 21 04 v or r. they all have to match.. the v (voice) option gives a single tone the the calling party can transmit through the called party speaker.. you can not add the voice option to a single line station..

john poole
bellsouth business
columbia,sc

 

[jj2473]

More information to help figure out what I am missing...

ld 20

PT0000
REQ: prt
TYPE: tnb
TN 20 0 12 04
DATE
PAGE
DES

DES 3009A
TN 020 0 12 04
TYPE 3904
CDEN 8D
CTYP XDLC
CUST 0
FDN
TGAR 1
LDN NO
NCOS 5
SGRP 0
RNPG 7
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFA GRLD CRPD STSD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 000
LHK 1
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
MLNG ENG
DNDR 0
KEY 00 SCR 6862 0
CPND
NAME 3 South
XPLN 23
DISPLAY_FMT FIRST,LAST
01 SCR 6262 D
CPND
NAME 3 South
XPLN 23
DISPLAY_FMT FIRST,LAST
02 SCR 6362 0
CPND
NAME 3 South
XPLN 23
DISPLAY_FMT FIRST,LAST
03 SCR 6462 D MARP
CPND
NAME 3 South
XPLN 23
DISPLAY_FMT FIRST,LAST
04 SCR 7865 D
CPND
NAME 4 S DOC A
XPLN 23
DISPLAY_FMT FIRST,LAST
05
06
07
08
09
10
11
12
13
14
15
16 MWK 7841
17 TRN
18 AO6
19 CFW 16 6786
20 RGA
21 PRK
22 RNP
23 SSU 0000
24 PRS
25 CHG
26 CPN
27 CLT
28 RLT
29
30
31
DATE 25 JAN 2008


NACT


MEM AVAIL: (U/P): 6165283 USED U P: 608497 173035 TOT: 6946815
DISK SPACE NEEDED: 304 KBYTES
2MB BACKUP DISKETTE(S) NEEDED: 1 (PROJECTED LD43 - BKO)
DIGITAL TELEPHONES AVAIL: 253 USED: 555 TOT: 808
INTERNET TELEPHONES AVAIL: 0 USED: 0 TOT: 0
ACD AGENTS AVAIL: 120 USED: 0 TOT: 120
PCA AVAIL: 0 USED: 0 TOT: 0
AST AVAIL: 120 USED: 0 TOT: 120
TNS AVAIL: 31734 USED: 1026 TOT: 32760
DATA PORTS AVAIL: 32760 USED: 0 TOT: 32760

ld 11
REQ: chg
TYPE: 3904
TN 20 0 12 4
ECHG YES
ITEM KEY 8 DIG 8 7 V
SCH0901
KEY

 

[acewarlock]

Again, unless you show us what your doing, where just guessing.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[jj2473]

I forgot this is the error this way, loads the other error was trying through OTM (sch0901)

 

[jj2473]

I am sorry I thought showing you this, showed what I was doing:

ld 11
REQ: chg
TYPE: 3904
TN 20 0 12 4
ECHG YES
ITEM KEY 8 DIG 8 7 V

 

[acewarlock]

We posted at the same time.

Did you print the group 8 DIG to see if it is V or R




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[Dougo123]

try putting it on key 5, also try it with a new group number, this sounds weird to me if you say the whole group is R or V. It would also help like Ace said to print and post the DIG info.

 

[jj2473]

I am going off a current OTM Report listing all groups/group member number's. I will check through loads and verify and try a different key.

Thanks,
jj2473

 

[acewarlock]

I wouldn't trust anything OTM tells me, I use CLI to make and get changes.

LD 20
REQ PRT
TYPE DIG
DIG ? You can put 8 to just get 8 or hit return to get all DIG Groups




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[jj2473]

Hello Everyone,
Thanks again for everything. Ace was right, I should have not trusted the report. The report failed to list a TN that had two intercom keys, and one of those was a member of the group I was changing and still set to ring. Thanks for the lesson learned...

Thanks again,
jj2473