inter digit timer

[robm44]

I have a script that allows for a person to choose to go to voicemail by pressing '0' if they have waited more 5 min in queue. I have the inter digit timer set a 5 seconds, but would like the ability to have the caller choose the option at any time while in the loop...if I set the timer to 60 seconds, does it reserve the voice port for the entire time? Is there a better way to provide a 'press 0 at any time' option?
thanks.

 

[djwht]

set it to 60 seconds and that is how long the script still stop executing the voice session unitl the user enter a choice

what you're looking for is not possible, you can enter your choice at anytime during the voice session prompting you to make a choice, but once out of the voice session and flowing through the rest of the script, that's is it...you're executing the next step...you had your chance

 

[robm44]

thanks djwht,
so the port isn't reserved for the entire 60 seconds? My fear is that this may impact other calls coming in...

 

[djwht]

oh yeah, the port is tied up waiting for you to make a decision

 

[djwht]

The longer the voice sesssion, this includes the length of your voice segment plus any inter digit timer, the longer your access ports will be tied up