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Intelligence Server Stops Randomly

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philipchaimbault

Programmer
Feb 18, 2002
1
GB
Does anyone know what causes Microstrategy Intelligence Server to stop running for no apparent reason?

We have intelligence server running exclusivley on one machine with enough processor power / memory etc. Every so often, at random intervals, the service just stops. Sometimes it happens 3 or 4 times a week, then the problem might not happen for a month then it happens again. None of the error logs report anything apart from the NT App Log which records the date/time when the serivce stopped.

It is as if someone has just stopped the service ... and I have checked for this as a possible cause

Thanks
Philip

 
please call tech support to log this case. 703-848-8700. I think this is serious enough that they should prioritize it for you.
 
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