integration outlook with MD110

[tilde1]

Hi to everybody


I have the necessity to integrate Outlook with a Md110, using the suite ECA of the Dna
Come I can do?
What they are necessary for MD110, E what for the Dna and outlook

thank in advance
BR

 

[lalrl]

you need AL4.0. With "integration" do you mean: make calls from outlook? Then you do not need DNA or ECA. If you have i.e. 100 Outlook-User, 10 or 20 AL-User should be enough. In my opinion, the monitoring of the ODN is only for the short moment, you are dialling. After this monitoring is ended and the license is free again for other users.

 

[whosrdaddy]

larl, can you explain how to do dynamic monitoring without OAS? (so only AL)??

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[tilde1]

Is it possible to integrate outlook without the dna??? Using only To the AL..... and possible this??? how.....


thanks br

 

[lalrl]

As I told you before. Why should I need DNA, If I want to make calls from Outlook? Outlook speaks directly to AL4.0.

 

[tilde1]

Cioa Lalr
Thanks, But I didn't know this,I will try to inform


Br

 

[lkk899]

Hi lalrl,

Please could you explain how is possible to realize connection between MD110 Application Link and Outlook. Have you ever had the opportunity to realize this in practice. For example which type of hardware is required (NIU, any other boards, connections between PC and telephone, ..etc)?

Thanks in advance