Hi,
Customer has a G3 running CM 3.1.2 and an AES 3.1. Currently the AES integrates with the CLAN board. Now they just upgraded to an S8300D with CM 5.2.1 and I can't get the cti link up between them. I provisioned the data from the old proc to the new proc and made a change under ip-services on the local node of the AES link from the CLAN to the now PROCR(which has the same ip address of the old CLAN). I seem to be missing something but not sure if it's on the CM side, the AES side or both sides. Probably CM 5.2.1 does not support AES 3.1.
Any help would be great...
Customer has a G3 running CM 3.1.2 and an AES 3.1. Currently the AES integrates with the CLAN board. Now they just upgraded to an S8300D with CM 5.2.1 and I can't get the cti link up between them. I provisioned the data from the old proc to the new proc and made a change under ip-services on the local node of the AES link from the CLAN to the now PROCR(which has the same ip address of the old CLAN). I seem to be missing something but not sure if it's on the CM side, the AES side or both sides. Probably CM 5.2.1 does not support AES 3.1.
Any help would be great...