EYEGLASKID
Technical User
Hi all,
First off I want to thank you all for such a great forum. I have learned a lot of useful info so far.
Now to my question. I currently am using a TDA200. I am in love with its rock solid performance and scalabilty, but how do I integrate predictive dialer software into this system? I want a simple set up, just for it to dial out and connect the calls to my agents. The catch is I want it to do this using the lines on my TDA200 and also to the TDA200 extensions. Sounds like a simple request, but after a month of searching I cant get an answer. Anyone ever use predictive dialing with a TDA200? any and all help is much appreciated.
All the best,
Sami
First off I want to thank you all for such a great forum. I have learned a lot of useful info so far.
Now to my question. I currently am using a TDA200. I am in love with its rock solid performance and scalabilty, but how do I integrate predictive dialer software into this system? I want a simple set up, just for it to dial out and connect the calls to my agents. The catch is I want it to do this using the lines on my TDA200 and also to the TDA200 extensions. Sounds like a simple request, but after a month of searching I cant get an answer. Anyone ever use predictive dialing with a TDA200? any and all help is much appreciated.
All the best,
Sami