Installing XM24

[emach]

Just purchased an XM24 expansion module and I'm having problems getting it to work. Here's what I've done so far on my phone to test:
1. enabled expansion module in station form
2. created brdg-appr on 1st 2 buttons of XM24

When someone calls the bridged #, it rings and my display shows 'Call to ..." but the corresponding button on the XM24 does not light up. I also tried programming some of the buttons and the phone behaves as if the XM24 was not even attached. I've switched cords too. Am I missing something or did I get a bad piece? Thanks in advance.

James

 

[4merAvaya]

The XM module requires additional -48V power for the set - either locally or from a closet power unit.

Kevin

 

[emach]

Kevin,
Thanks for the reply. Looks like my vendor forgot to send the power supply.
James