Installing Service Packs

[southbeach]

Checking on my exchange server, I looked in Control Panel/Add Remove Software and found that there are no Exchange SPs listed.

Does this mean that no SP has been applied? I downloaded E3SP2EN.EXE. I then extracted it. When I tried to run D:\appl\Exchange\E3SP2ENG\setup\i386\update.exe, it gives me an error

Runtime Error!
Program D:\appl\Exchange\E3SP2ENG\setup\i386\update.exe
R6028
-unable to initialize heap


The error changes if I tried to run it a 2nd time

Unable to load sitsetup.dll. Setup cannot continue.

Not sure but I am running MS-2003 64bit. I wonder if this is the reason behind these errors. Must I have SP1 prior to attempting SP2 ???

Thanks,

 

[58sniper]

You're not running 64bit. Exchange 2003 doesn't run on that. The service pack level is shown in ESM under Servers.

What do the event logs say?

Pat Richard MVP

 

[southbeach]

I cannot find anything within ESM that shows the SPs installed. Nothing was logged under events.

I rebooted server and ran the program from within the server itself and it ran. I originally used RDP ... not sure if this would make any difference.

Again, I expanded every folder in ESM and no where does it show anything about Service Packs.

What exactly am I looking for?

 

[southbeach]

I keep forgetting that my exchange server is not 64bit. You are correct, it is a not 64bit, it is a plain 2003 R2 version.

 

[58sniper]

Drill down to the servers on the left side, and look at the results on the right under SERVER VERSION.

Pat Richard MVP

 

[southbeach]

Well, if I expand my server SERVMAIL, I have Queues, FirstStorage Group and Protocols. Under First Storage Group I have Mail Box Store and Publick Folder Store. Within these I have Logons, Mailboxes, Full-Text Indexing and Logons, Public Folder Instances, Public Folders, Replication Status and Full-Text Indexing respectively.

Under Protocols, I have HTTP, IMAP4, NNTP, POP3, SMTP AND X.400.

No where in site there is anything like SERVER VERSION.

Does this mean that I have not installed any Service Pack?

I just ran the update.exe program which I thought would install SP2. I do, however, show SP2 for Windows 2003 within Control Panel + Add/Remove Programs.

Thanks,

 

[Davetoo]

Click on your servername in the left pane and it will show you the version in the right pane.

I'm Certifiable, not cert-ified.
It just means my answers are from experience, not a book.

There are no more PDC's! There are DC's with FSMO roles!