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Installing pri card into Mitel SX-2000 (microlight)

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BAJAVIC

Vendor
Aug 10, 2009
4
US
I have Mitel SX-2000 ML running MS2012-F-NA,EDITION SX.T10.9.7 I currently have a DS1 formatter card installed in one of the DSU slots. I want switch out with PRI card can anyone tell me if I have the correct software rev. to make this swich happen? Thanks
 
Your software level is OK but you might not have the licence to use it can you post your dimension and features select form here or just check yourself to see if the PRI option is set to Yes

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THX for your response, here is what is on the system but i'm not 100% sure which PRI option has to be there.

DIMENSION AND FEATURE SELECTION

ACD 2000 Extended AgentGroups . . . . [AA
2000 Skills Based Routing. . . . . . . No
ACD Real TimeEvents. . . . . . . . . . No
Advanced Analog Networking . . . . . . No
Advanced ARS . . . . . . . . . . . . . No
Advanced Data. . . . . . . . . . . . . No
ANI/DNIS/ISDN Number Delivery. . . . . No
ASWER PLUS - Automatic Attendant.. . . No
ANSWER PLUS - Automatic Call Distribution-I No
ANSWER PLUS - Automatic Call Distribution-II No
ANSWER PLUS - Mitel Call Distribution. . No
Attendant Language Selection . . . . . . Yes
Autovon Application. . . No
Cov-Set. . . . . . . . . . . . . . . . . No
DASS II Mixed. . . . . . . . . . . . . . No
DASS II Voice I. . . . . . . . . . . . . No DNI. . . . . . . . . . . . . . . . . . . Yes
DSS/BLF. . . . . . . . . .. . . . . . . Yes
Emergency Services . . . . . . . . . . No
Feature Level 1 . . . . . . . . . . . . Yes
Feature Level 2. . . . . . . . . . . . . No
Flexible Dimensioning. . . . . . . . . . No
HCI/CTI Advanced Telephony Control . . . No
HCI/CTI Basic Telephony Control. . . . . No Hotel/Motel. . . . . . . . . . . . . . No
IP Networking. . . . . . . . . . . . . . No
Ipera Wireless Application Gateway: Adjunct Mode No
Ipera Wireless Application Gateway: Combo Mode . No
Main Control Redundancy. . . . . . . . . No
Message Center . . . . . . . . . . . . . No
MNMS: Configuration Management I . . . Yes
MNMS: Configuration Management III . . . Yes
MNMS: Database Access . . . . . . . . . Yes
MNMS/SNMP Fault Management I . . . . . Yes MSAN/APNSS . . . . . . . . . . . . . . . No
MSDN/DPNSS Data. . . . . . . . . . . . No
MSDN/DPNSS Public Network Access . . . . Yes
MSDN/DPNSS Redirection . . . . . . . . . No
MSDN/DPNSS Voice I . . . . . . . . . . . Yes
MSDN/DPNSS Voice II. . . . . . . . . . No
MSDN/DPNSS Voice III . . . . . .. . . . No
MSDN/DPNSS Voice IV. . . . . . .. . . . No
MSDN/DPNSS Voice V . . . . . . . . . . . No
MSDN/DPNSS Voice VI. . . . . . . . . . Yes
MSDN Release Link Trunks . . .... .. . . No
Networked ACD. . . . . . . . . . . . . . No
ONS CLASS/CLIP Features. . . . . . . . . No
Peripheral Control Redundancy. . . . . . No Peripheral Node Expansion. . . . . . . . No
PRI Card - NFAS. . . . . . . . . . . . . No
PRI Card - D Channel Backup. . . . . . . No
PRI Card - Remote LAN Access . . . . . . No
PRI Card - Min/Max . . ... . . . . . . . No
PRI Card - Auto Min/Max. . . . . . . . . No
Q-SIG. . ... . . . . . . . . . . . . . . No
SMDR - External. . . . . . . . . . . . . Yes
SMDR - Internal. . . . . . . . . . . . . No
Speak@Ease Integration . . . . . . . . . No
Suite Services . . . . . . . . . . . . . No
Superset 700 Colour. . . . . . . . . . Yes
T1/D4. . . . . . . . . . . . . . . . . . Yes
TAPI Support . . . . . . . . . . . . . . Yes
Traffic Reporting. . . . . . . . . . . . No
Trunk Group Busy Status. . . . . . . . . No
Visually Handicapped Operator Console. . No
Voicemail Softkey. . . . . . . . . . . . Yes
XNET . . . . . . . . . . . . . . . . . . No
ACD Sets. . . . . . . . . . . .
ACD 2000 maximum Agent ID Appearances..
Cabinets . . . . . . . . . . . . . . . . 5
Country (NA, UK, NZ, HK, MA, IT, TA, GE, CH) NA
Digital Links. . . . . . . . . . . . . . 1
Feature Resources Dimensioning .. . . . . 44
HCI/CTI/TAPI Large Traffic Level . . . .
HCI/CTI/TAPI Small Traffic Level . . . . 10
Licensed Users . .. . . . . . . . . . . .
Machine Configuration. .. . . . . . . . . FD1 Maximum Key Line Appearances(16,20,24,28,32).16
MSDN/DPNSS Resources Dimensioning . . . 2
Traffic Level. . . . . . . . . . . . . . 5
XNET - Number of Remote PBXs . .. . . .

 
One thing I note is that you only have one digital link in your options. Not sure which if any you need to enable basic PRI, the options listed are for special requirements.

Check with you VAR for exact options required for your requirements but from this print out you can change the DS1 for a PRI if you want both you will also need another digital link licence

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Sounds good, it would of been nice to test the PRI before the cut over to make sure we have all the options needed but we don’t want to buy another Digital Link. THX
 
Agreed. As you need to deprogram the DS1 then reprogram PRI so if it gives you grief then it is a lot of work to put it back.

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Licenses for the SX2000 are no longer sold. You can run a single T-1 as a PRI You will require IMAT software and the proper PRI interface card.

NO GOOD DEED GOES UNPUNISHED!
 
I just found that out this morning...here is what was told to me "They need MSDN Voice 1,3 and 5 and Public Network Access. They do not have these options and they can no longer be purchased" that came from a Mitel Networks System Engineer. It looks like we have what we need with the exception of MSDN Voice 3 and we have MSDN Voice 6 instead of 5. The PRI Card I was planning on installing was a MC270AA will that work?


 
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