THX for your response, here is what is on the system but i'm not 100% sure which PRI option has to be there.
DIMENSION AND FEATURE SELECTION
ACD 2000 Extended AgentGroups . . . . [AA
2000 Skills Based Routing. . . . . . . No
ACD Real TimeEvents. . . . . . . . . . No
Advanced Analog Networking . . . . . . No
Advanced ARS . . . . . . . . . . . . . No
Advanced Data. . . . . . . . . . . . . No
ANI/DNIS/ISDN Number Delivery. . . . . No
ASWER PLUS - Automatic Attendant.. . . No
ANSWER PLUS - Automatic Call Distribution-I No
ANSWER PLUS - Automatic Call Distribution-II No
ANSWER PLUS - Mitel Call Distribution. . No
Attendant Language Selection . . . . . . Yes
Autovon Application. . . No
Cov-Set. . . . . . . . . . . . . . . . . No
DASS II Mixed. . . . . . . . . . . . . . No
DASS II Voice I. . . . . . . . . . . . . No DNI. . . . . . . . . . . . . . . . . . . Yes
DSS/BLF. . . . . . . . . .. . . . . . . Yes
Emergency Services . . . . . . . . . . No
Feature Level 1 . . . . . . . . . . . . Yes
Feature Level 2. . . . . . . . . . . . . No
Flexible Dimensioning. . . . . . . . . . No
HCI/CTI Advanced Telephony Control . . . No
HCI/CTI Basic Telephony Control. . . . . No Hotel/Motel. . . . . . . . . . . . . . No
IP Networking. . . . . . . . . . . . . . No
Ipera Wireless Application Gateway: Adjunct Mode No
Ipera Wireless Application Gateway: Combo Mode . No
Main Control Redundancy. . . . . . . . . No
Message Center . . . . . . . . . . . . . No
MNMS: Configuration Management I . . . Yes
MNMS: Configuration Management III . . . Yes
MNMS: Database Access . . . . . . . . . Yes
MNMS/SNMP Fault Management I . . . . . Yes MSAN/APNSS . . . . . . . . . . . . . . . No
MSDN/DPNSS Data. . . . . . . . . . . . No
MSDN/DPNSS Public Network Access . . . . Yes
MSDN/DPNSS Redirection . . . . . . . . . No
MSDN/DPNSS Voice I . . . . . . . . . . . Yes
MSDN/DPNSS Voice II. . . . . . . . . . No
MSDN/DPNSS Voice III . . . . . .. . . . No
MSDN/DPNSS Voice IV. . . . . . .. . . . No
MSDN/DPNSS Voice V . . . . . . . . . . . No
MSDN/DPNSS Voice VI. . . . . . . . . . Yes
MSDN Release Link Trunks . . .... .. . . No
Networked ACD. . . . . . . . . . . . . . No
ONS CLASS/CLIP Features. . . . . . . . . No
Peripheral Control Redundancy. . . . . . No Peripheral Node Expansion. . . . . . . . No
PRI Card - NFAS. . . . . . . . . . . . . No
PRI Card - D Channel Backup. . . . . . . No
PRI Card - Remote LAN Access . . . . . . No
PRI Card - Min/Max . . ... . . . . . . . No
PRI Card - Auto Min/Max. . . . . . . . . No
Q-SIG. . ... . . . . . . . . . . . . . . No
SMDR - External. . . . . . . . . . . . . Yes
SMDR - Internal. . . . . . . . . . . . . No
Speak@Ease Integration . . . . . . . . . No
Suite Services . . . . . . . . . . . . . No
Superset 700 Colour. . . . . . . . . . Yes
T1/D4. . . . . . . . . . . . . . . . . . Yes
TAPI Support . . . . . . . . . . . . . . Yes
Traffic Reporting. . . . . . . . . . . . No
Trunk Group Busy Status. . . . . . . . . No
Visually Handicapped Operator Console. . No
Voicemail Softkey. . . . . . . . . . . . Yes
XNET . . . . . . . . . . . . . . . . . . No
ACD Sets. . . . . . . . . . . .
ACD 2000 maximum Agent ID Appearances..
Cabinets . . . . . . . . . . . . . . . . 5
Country (NA, UK, NZ, HK, MA, IT, TA, GE, CH) NA
Digital Links. . . . . . . . . . . . . . 1
Feature Resources Dimensioning .. . . . . 44
HCI/CTI/TAPI Large Traffic Level . . . .
HCI/CTI/TAPI Small Traffic Level . . . . 10
Licensed Users . .. . . . . . . . . . . .
Machine Configuration. .. . . . . . . . . FD1 Maximum Key Line Appearances(16,20,24,28,32).16
MSDN/DPNSS Resources Dimensioning . . . 2
Traffic Level. . . . . . . . . . . . . . 5
XNET - Number of Remote PBXs . .. . . .