Installing Desktop Client on PC

[telco101]

Where do I enable "Desktop Capabilities" for a user in CallPilot? I don't see anything called Desktop Messaging on the Users Detail page that I can enable. I'm trying to setup Desktop Client on a PC. This is the first time that I've installed it. Your help would be greatly appreciated.

 

[PERRYPJ]

If you go to System and then Server Settings do you see FAX and DESKTOP Messaging in the list

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[telco101]

Yes, Desktop Messaging is listed under Features/Services in Server Settings. Fax Messaging is not installed.

 

[PERRYPJ]

Do you have a Class of Service built for Desktop

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[telco101]

I don't know. I recently inherited the support of CallPilot and the PBX, so I'm still learning. I do know that there are a handful of users that have Desktop Messaging installed. I did review the User Settings in CallPilot for those individuals, but didn't see a "Desktop Messaging Enabled" listed. How do you activate that feature for a user?

 

[PERRYPJ]

LIST ONE OF THE ONES THAT HAVE IT AND MODIFY THE MAILBOX TO LOOK LIKE IT

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