I am having a problem and Intel is not being very helpful so I am turning here for support. I recently purchased a webcam to keep in touch with people overseas. I installed it according to the directions, but then when I try to use it I get the message "unable to connect to capture device (e.g. camera)" and I know that nothing else is using it. So, I called Intel and we reinstalled it and then they told me that the problem was that my USB port wasn't working right because it was sharing an IRQ qith my Ethernet card. I have other USB devices that work FINE and I used USBView in the Windows 98 Resource Kit and according to that my USB port is running fine. I told Intel but they didn't seem to think it was important but under Device Manager the camera has a yellow exclamation mark. Under properties of the camera it says that the "NTKERN.VXD device loader could not load the device driver" and recommends that I update the driver. When I tried that I got the following error "A fatal exception OE has occurred at 0028:C0272729 in VXD NTKERN (06) + 000005E1. the current application will be terminated." This doesn't seem to be related to the USB port to me...does anyone have any ideas? PLEASE?!?!?!?! 
I am using Windows 98.
John
I am using Windows 98.John