makemetrend
Technical User
Hi guys. Can you help me with the steps on how to install AVP in S8300 in g450? We our having a hard time to install the avp since the s8300.
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Installation of AVP in S8300
- Thread starter makemetrend
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So need a USB DVD drive with the AVP install media in it and a USB stick with the kickstart file on it. Seat the S8300 card count to 5 put in the USB DVD Drive count to 5 put in the USB stick. Wait till it spits out the DVD and it should be there a few mins later.
It can also be finicky about the USB drive you use...
New England Communications
New England Communications
Here are some trouble shooting steps I wrote up a while ago...
Boot process
Troubleshooting on the S8300D/E is very difficult since there is no console. One thing we have seen go wrong is that sometimes the S8300E will not initialize if too many things are plugged into the USB ports, including the DVD drive. If you re-seat the S8300E into the media gateway chassis the ALM light should be solid red for about 30 sec while the S8300E goes through its initialization. After that point the ALM LED on the S8300E will flash while the DVD is being read. Once the AVP installer boots up the ALM light will go out while AVP is being installed to the hard disk. So you can watch for that progression as well as look at the DVD drive access LED on the DVD drive to try and determine if it is reading and attempting to load the AVP installer from the DVD. If the ALM light stays red and you don't ever see any DVD activity you might try re-seating the S8300E without the DVD plugged into the USB port and then plug in the DVD after about 20-30 seconds while the ALM light is still solid red.
If you see the system go through the above progression and then appear to completely stop (no DVD activity, no changes in front panel LEDs) and the DVD does not eject after 30-40 minutes then the most likely cause is that the AVP installer cannot read the kick start file or there is something wrong with the kick start file. If that is the case we recommend reformatting the USB drive and re-generating the kick start file. Keep in mind the full install on an S8300D can take up to 40 minutes.
From an AVP installation point of view there is no difference between S8300D and S8300E. The same kickstart file could be used on either if you are just swapping an S8300E into the same media gateway as you had the S8300D in. Internally there are hardware differences of course. Also on the S8300D AVP installs to the compact flash card and on the S8300E it installs to the hard disk but that shouldn't matter from your point of view unless for some reason the hard drive on your S8300E is dead.
Reformatting USB Stick from Windows
Insert the USB stick into your PC
Run diskpart from command prompt
list disk and carefully verify which drive is the USB (as opposed to your hard drive!). You can tell by the size reported which is which.
select disk <n>, where <n> corresponds to the disk number reported for the USB
detail disk Verify you've selected the correct disk. You don't want to format your hard drive!
clean This destroys all data on your USB stick
create partition primary This creates a primary partition on the USB stick as required.
format fs=fat32 quick
exit
You may need to remove and reinsert the stick at this point so Windows sees it.
Boot process
Troubleshooting on the S8300D/E is very difficult since there is no console. One thing we have seen go wrong is that sometimes the S8300E will not initialize if too many things are plugged into the USB ports, including the DVD drive. If you re-seat the S8300E into the media gateway chassis the ALM light should be solid red for about 30 sec while the S8300E goes through its initialization. After that point the ALM LED on the S8300E will flash while the DVD is being read. Once the AVP installer boots up the ALM light will go out while AVP is being installed to the hard disk. So you can watch for that progression as well as look at the DVD drive access LED on the DVD drive to try and determine if it is reading and attempting to load the AVP installer from the DVD. If the ALM light stays red and you don't ever see any DVD activity you might try re-seating the S8300E without the DVD plugged into the USB port and then plug in the DVD after about 20-30 seconds while the ALM light is still solid red.
If you see the system go through the above progression and then appear to completely stop (no DVD activity, no changes in front panel LEDs) and the DVD does not eject after 30-40 minutes then the most likely cause is that the AVP installer cannot read the kick start file or there is something wrong with the kick start file. If that is the case we recommend reformatting the USB drive and re-generating the kick start file. Keep in mind the full install on an S8300D can take up to 40 minutes.
From an AVP installation point of view there is no difference between S8300D and S8300E. The same kickstart file could be used on either if you are just swapping an S8300E into the same media gateway as you had the S8300D in. Internally there are hardware differences of course. Also on the S8300D AVP installs to the compact flash card and on the S8300E it installs to the hard disk but that shouldn't matter from your point of view unless for some reason the hard drive on your S8300E is dead.
Reformatting USB Stick from Windows
Insert the USB stick into your PC
Run diskpart from command prompt
list disk and carefully verify which drive is the USB (as opposed to your hard drive!). You can tell by the size reported which is which.
select disk <n>, where <n> corresponds to the disk number reported for the USB
detail disk Verify you've selected the correct disk. You don't want to format your hard drive!
clean This destroys all data on your USB stick
create partition primary This creates a primary partition on the USB stick as required.
format fs=fat32 quick
exit
You may need to remove and reinsert the stick at this point so Windows sees it.
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