Installation Error - QuickTime 2

[paverley]

Hello

When i wanted to upgrade my iTunes, i had the following error code: Quick Time Installation failed: Error Code : -3

I already tried everything , deinstall quicktime , reinstall everything, ...

Anyone?

Patrick

 

[guitarded202]

I get the same error as rhp353 - error 1905. It looks exactly like this:

Error 1905.Module C:\Program
Files\Quicktime\QTUIPanelControl.dll failed to
unregister. HRESULT -2147220472. Contact your
support personnel.

Can anyone explain this to me? If not, can someone tell me who my support personnel is (iTunes, Windows, Armstrong)?

 

[guitarded202]

I just figured out the first error message...error 1905. For rhp353 - just follow the steps listed by weiseguy1. My new error message looks like this:

Could not open key:
HKEY_LOCAL_MACHINE\Software\Classes\Quicktime.
Quicktime\CLSID. Verify that you have sufficient
access to that key, or contact your support personnel.

Anyone have any idea? Still don't know what support personnel is either. Thanks.

 

[warlock225]

Try Using

http://support.microsoft.com/kb/290301

it will clean up your problems. It worked for me but be very cautious not to mess with too many things, or else some programs wont run. Any and all ipod/QT items are safe to delete.

 

[jpc0021]

guitarded202, Have the same problem.I ran the Windows Install CelanUp but and deleted 2 references to Itunes and still get the same error.

 

[balger]

I have the same problem as guitared202 (13 Dec post); same error msg when trying to install iTunes/QuickTime. But when I was in regedit and tried to delete all of the QuickTime keys, I got an error message that said that the folders cannot be deleted. Later I found that in the I386 directory there are a whole bunch of QuickTime files. Any reason I can't just delete them from there? Thanks.

 

[digger16309]

I have no idea why iTunes stopped working for me suddenly. It would not load, and when trying to update it, I received various Quicktime install, can't remove errors. The procedure below from weiseguy1 worked perfectly. Thank you for saving me countless hours of angst!

------------------------

If you’re trying to install iTunes on Windows and it fails during the Quicktime installation with a “-3? error, or you try to install Quicktime 7.0.3 on Windows and you get an Error 1714 or some complaint about not being able to find quicktime.msi even though it’s there, the way to fix it is to:

*Start/Run regedit

*Navigate to HKEY_CLASSES_ROOT –> Installer and select Products

*Use the Edit/Find menu to find quicktime inside that part of the key

*Delete the whole branch of the tree just ahead of the key where you found quicktime.msi

NOTE: I first tried deleting just the key with quicktime.msi and got the same errors so you have to delete the whole branch ahead of the key that contains quicktime.msi. I can’t remember the name of the folder but there was about 3 sub keys in it that got deleted in the process.

IT WORKS !! You should now be able to install Quicktime and iTunes without incident.

 

[Kevin2007]

I've tried everything on this page, still get the same error, cannot remove old...I GIVE UP!!!!!!!!!!!!!!!!!

HELP!!!!!!!!!!!!!!!