Install Nortel Contivity client on W2K, Blue screen on reboot

[1911man]

Contivity client is version 4.60 128bit. When installed on W2K workstation w/SP3. After installing and clicking restart, computer continuously reboots to blue screen error message: Stop 0X000000C2 Bad_Pool_Caller.
Has anyone seen this? Found info on Microsoft's site that says install SP3. That doesn't work.
Can boot into safe mode and uninstall client to make windows usable.
I'm going to check and see what other software is installed on these machines. Have a couple dozen W2K users that have not had any issues installing or using the client.

 

[SeanEBuster]

I have seen this several times. Nearly all of them have been related to Verizon's Winpoet software. We have been working with Nortel on this and they are supposedly working with Verizon. But essentially Verizon has to update their Winpoet software. No ETA on their next release.

A work around for some of our clients has been to use the Contivity 4.10 client however, this did not work for a couple of clients (out of about 25 or 30).

Good luck. Follow up with Nortel support for an ETA.