Recently, I upgraded from ArcServe 6.61 Ent. Ed. to Arcserve 2000. I'm trying to install SP4 on my ArcServe server and it keeps getting a Dr. Watson in setup.exe. It installs the tape library updates fine, but crashes on the base program update. I tried the new SP4 but that did the same thing. I closed all possible apps and it still fails. Any suggestions would be greatly appreciated.