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Inspector IIXII crashlog - translation needed

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Ladyluck

Technical User
Mar 8, 2002
15
IS
I have an IBM A31 Think Pad with XP-pro, which has caused me all kinds of grieve in the first 11 months.
In an attempt to get more out of it I spent easter fiddling with RUN "services.msc" disabling what I thought were unnecessary services.
While the machine booted much faster it also produced erratic behaviour (freezing & crashes) and one or more services seem to crash on startup.
Since crashes are nothing new I have the Inspector IIXII utility to log crashes (I have never been able to get DrWatson to log anything) at this point however I do not understand the logs. Following are the first few lines of the Inspector log:
[tt]<unknown> (file size: 1282112) caused exception C0000005 at address 0014C7A0 (Base: 400000)

Registers:
EAX=00000001 EBX=00000000 ECX=77DD214E EDX=00000000 ESI=00000000
EDI=00000038 EBP=0012FB78 ESP=0012FB10 EIP=7FFE0304 FLAGS=00000202
CS=001B DS=0023 SS=0023 ES=0023 FS=0038 GS=0000
FPU stack:
000077F781B075A84484 535177E760DEFFFFFFFF 48090006FFB077F79005
F4A00006F48400F6D5E0 00010006FE240006FE24 00000008000077E760CB
FFFF77F6D5C877F79005 419B0006F3D800080000 SW=0000 CW=027F

Used DLLs:[/tt]

Any help with any part of this log is greatly appreciated.

Thank you
BGaut
 
You need to go to to get a listing of the default service entries and their boot-time run status and restore the thinkpad back to the way it was.

If you simply unchecked entries in MSConfig, then check them all back again.

If you removed the entries you will need to print out the information from the Black Viper site and right-click My Computer, Manage, Services, and do them by hand.

When your machine is stable again, go to the Microsoft download site and get the program bootvis.exe. Let it do a trace, reboot, and optomize.
 
Thank you bcastner. I followed your suggestions, but I still have a &quot;service&quot; crashing on startup. I believe it is my Cisco VPN client (and only that one).
Bootvis gives a warning on DISK I/O that [tt] Waring Disk write Caching is disabled [/tt]Both &quot;Disk Write and Read&quot; are however indicated on the graph.
I went through right clicking &quot;My Computer&quot;-> Properties-> Hardware-> Device Manager-> Selected &quot;Disk drives&quot; and rigth clicked my hardrive to find that &quot;Enable write caching on the disk&quot; was selected under the Policies-tab.
Any thoughts?
BGaut
 
I think it was warning you that for the optomization stage it was disabling the write cache.

This is more informational than a true error.

For the Cisco VPN client uninstall and reinstall. It checks (I think) that the appropriate service entries are made.
 
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