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Initializing a Hunt Group Voicemail

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libertyinstaller

Technical User
Jun 29, 2010
78
US
Hello everyone!
I’m working with a Nortel MICS 7.1 and a Call Pilot 150 with 50 Mailboxes.

I’ve set-up my hunt group, related extensions and created a hunt group voicemail box via 983.

So, here’s my question.

How do you initialize a hunt group mailbox? 981 doesn’t work (I think as I forgot to write it down it) says “Not Available” on the display.

Any Ideas?






 
One more thing; the hunt group voicemail wants to answer the call but I get the standard message that this vmv hasn’t be initilized.
 
I used the feature button, I used the numbers minus the “Feature” button to shorten the conversation.
 
If you pressed F981 you would never get "Not Available". There are 3 possible messages from the voice mail

If the voice mail is not working you'd get "Inactive Feature" otherwise you'd get a PSWD or LOG prompt.

Do you get the Inactive Feature msg from any other Features? 982, 983???

Marv ccna

 
Best to be direct and accurate when posting issues.
The first thing I thought earlier today was no such message "Not Available" on the display.

If you had said "Inactive Feature" then I would wonder how come F983 worked for you but not F981?

If that is the case I would try F981 from other sets to see if it works.
Also do F9*1 and go through the codes to see if F981 is in the list.

If not working on any phones then try going into Feature **XFTEST (use config password) and remove the features if can then reboot the voice mail system so they will be added back in.





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