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Information Store

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seanos

IS-IT--Management
Mar 4, 2002
126
GB
Help....quite urgent
Can someone please tell me why The exchange information store keeps shutting itself down on our server.

Server is NT4 SP6 - exchange 5.5

HELP......

Seanos
 
1. What service pack is exchange at
2. Is Exchange the Enterprise version, if not make sure you store is no near or over 16gb
3. make sure you are not running out of disk space, less than 10mb left and the store shuts down automatically.
 
dont know which service pack it is.
The priv.edb is 1.85GB

disk space is low......but has been lower...

its currently at the 500mg mark.......upgrade coming in 2 weeks.

HELP
 
seanos,

What messages do you have in the Event Viewer? You'll need to provide more information in order to troubleshoot...
 
off course there is lots to be found about exchange problems on the internet. I give you some suggestions to get started right away and solve your problem quickly:


this is a good article on the two disaster recovery programs which MS included on the Exchange server CD.

Official MS documentation can be found on technet or in the MS knowledge base for example articles Q182081 or Q192185 for info about isinteg and esesutil utilities.

I wil bee checking this thread regurly so ask your question if you need any further assistance.

Regards.
 
ok...its all gone ping tong.
None of the exhacnage services are starting.

error 1068, the dependancy service or group failed to start.

HELP
 
Check the dependencies of the service that is causing this error.

Under Windows 2000 you can find the dependencies by clicking at the services icon in the control panel and then right click the service (check the event viewer) that caused this error to see its dependencies.

if you are using Windows NT try the following. Use regedt32.exe and click to the 'HKLM\SYSTEM\CurrentControlSet\Services\' key. Find the correct service that is causing the error and click its 'dependonservice' key.

If you find out which service the failing service (or services) depends on, you can see if they started correctly. If not, you'll have to find out why these services did not start correctly, crashed or did not start at all.

Hoped to have helped you.

Regards.
 
sorted ....done and dusted.....cheers for the help!

Seanos (who is considering a nice easy life in web design)
 
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