Hello,
I administer a G3si V6 switch. We are a small concern, only 15 employees. We do however have about 750 inbound telephone numbers. Our switch is currently configured for 600 ports and we are approaching that limit.
First, we need more ports and Avaya has quoted what I feel is an outrageous fee for the RTU (Right To Use) for these ports. We have been quoted $12,600 per 100 ports with a 40% discount making the net price $8,800 per 100 ports. What have you had to pay for ports?
Second, we now have a device that will connect to 12 analog ports that will need to have DINS and ANI sent with each call on the 12 analog circuits. I have been told that vectoring is how this can be accomplished. As I said, our switch is a version 6. The manuals have information concerning vectoring but Avaya says that to get vectoring we will have to upgrade to version 11.
It was my understanding that these features were already installed on our switch but would need to be activated by Lucent (Avaya). Does anybody know if Call Center Deluxe and vectoring is available on a G3si V6?
We, like many others don't want to pay the outrageous fees that Avaya wants to turn on features in a switch we own. If there is any information you could provide that might be of assistance I would appreciate it.
Later,
Ron Wies
I administer a G3si V6 switch. We are a small concern, only 15 employees. We do however have about 750 inbound telephone numbers. Our switch is currently configured for 600 ports and we are approaching that limit.
First, we need more ports and Avaya has quoted what I feel is an outrageous fee for the RTU (Right To Use) for these ports. We have been quoted $12,600 per 100 ports with a 40% discount making the net price $8,800 per 100 ports. What have you had to pay for ports?
Second, we now have a device that will connect to 12 analog ports that will need to have DINS and ANI sent with each call on the 12 analog circuits. I have been told that vectoring is how this can be accomplished. As I said, our switch is a version 6. The manuals have information concerning vectoring but Avaya says that to get vectoring we will have to upgrade to version 11.
It was my understanding that these features were already installed on our switch but would need to be activated by Lucent (Avaya). Does anybody know if Call Center Deluxe and vectoring is available on a G3si V6?
We, like many others don't want to pay the outrageous fees that Avaya wants to turn on features in a switch we own. If there is any information you could provide that might be of assistance I would appreciate it.
Later,
Ron Wies