Individual Diversion 1

[cowboz]

Individual Call Diversion on BC 11. When an extension is diverted to another and that extension does not answer should the call come back to the original extensions mailbox? Thats what we want to happen. Right now if the extension diverted to does not answer the call continues to ring and goes nowhere. Any help would be appreciated.

 

[parnum]

This is the old multidivert problem after BC9.

A cdini B cdini C only rings on B, will not follow to C.

Use PELPI instead.

FME to CDINI, and CDINI to FME work, but not CDINI to CDINI.

best parnum

 

[cowboz]

Thanks parnum that was what I thought but wanted to confirm with an expert.